What do I need to do if DHL says my mail is on hold?
If you receive a notice from DHL Global Mail that says "Mail on HOLD at DHL Global Mail" this means you have not electronically transmitted the daily manifest for your DHL shipments. You will need to create a manifest for your DHL labels and download the manifest PDF that is returned.
Please note that when the shipments are manifested, the Ship Date on the Shipments page will update to reflect the date the manifest was submitted.
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