DPD Local (UK)

DPD Local is one of the UK's top time-sensitive carriers, providing both local and international services. This page explains how to connect your DPD Local account to ShipEngine and provides an overview of the integration's available features.

NOTE: DPD Local is only available for UK-based ShipEngine accounts. 

This article contains:

Requirements

Connection Requirements:

  • A DPD Local account. Contact DPD Local Sales to open a new account.
  • Your DPD Local account Username and Password
  • Contact your DPD Local Account Manager to let them know you intend to use ShipEngine, and for instructions to create test labels.
  • DPD Local must approve your test labels! Failure to get approval before you start dispatching DPD Local parcels via ShipEngine could result in the suspension of your account.

Connect a DPD Local Account to ShipEngine

Follow these steps to connect your DPD Local account to ShipEngine:

  1. Go to Connections.
    Connections.png
  2. Click Add a Carrier.
    au-addcarrier.png
  3. Select the DPD Local tile.
    connectdpdlocal.png
  4. Enter your DPD Local Username and Password, then choose an Account Nickname to identify the account in ShipEngine.
  5. Click Connect.

Once you've connected your account, you'll be able to select DPD Local services for shipments in ShipEngine. However, before dispatching any parcels with DPD Local labels, follow your DPD Local account manager's instructions to print test labels and get them approved! Once approved, you may begin dispatching parcels using DPD Local labels created in ShipEngine.

Available Features

ShipEngine's integration with DPD Local supports the following standard features:

Common ShipEngine Features

Feature

Supported?

Domestic Shipping

Yes

International Shipping

Yes

Return Labels

Yes

Estimated Rates

No

Carrier Insurance

No

Tracking

Yes

Automatic Tracking

No

End of Day (Electronic)

No

End of Day (PDF)

No

Label Branding

No

Label Messages

No

Multi-package Shipments

No

 

Carrier Shipping Services

Domestic

Next Day (Parcel, Expresspak 1, Expresspak 5, Freight)

Two Day (Parcel, Expresspak 1, Expresspak 5, Freight)

DPD Local 12:00 (Parcel, Expresspak 1, Expresspak 5, Freight)

DPD Local 10:30 (Parcel, Expresspak 1, Expresspak 5, Freight)

Saturday 12:00 (Parcel, Expresspak 1, Expresspak 5, Freight)

Saturday 10:30 (Parcel, Expresspak 1, Expresspak 5, Freight)

Sunday (Parcel, Expresspak 1, Expresspak 5, Freight)

Sunday 12:00 (Parcel, Expresspak 1, Expresspak 5, Freight)

Sunday 10:30 (Parcel, Expresspak 1, Expresspak 5, Freight)

Homecall (Parcel, Expresspak 1, Expresspak 5, Freight)

Ship2Shop

Reverse it Two Day

Reverse it Next Day

 

International

DPD Classic by Road

By Air (Parcel, Documents, Europe)

Air Classic

DPD Direct

DPD Direct ROI

 

Package Options
Package
Custom Packages

 

Confirmation Options
None

Integration Notes

Keep this in mind when creating DPD Local labels:

  • DPD Local labels cannot be voided in ShipEngine at this time.

Troubleshooting Tips

Here are some common issues, potential causes, and troubleshooting tips:

Issue

How to troubleshoot or resolve

Error Message: Bad Request: consignment[0].totalWeight:Maximum value exceeded TransactionID

DPD Classic By Road requires a minimum weight of 200g.