Hermes (UK)

Hermes is one of the UK's leading courier services, and ships both domestically and internationally. 

NOTE: Hermes is currently only available for UK-based ShipEngine accounts. 

This article contains:

Requirements

Connection Requirements:

  • A Corporate Client account with Hermes.
    Contact Hermes for information about starting a Corporate Account.
    • Requires your Hermes Username, Password, Client ID, Client Name, Account Nickname (to identify the account in ShipEngine).
  • You must submit test labels for Hermes' approval BEFORE you start shipping with them!

Connect a Hermes account to ShipEngine

To connect your Hermes account to ShipEngine, follow the steps below:

  1. Go to Connections.
    Connections.png
  2. Click Add a Carrier.
    au-addcarrier.png
  3. Select the Hermes tile.
    connecthermes.png
  4. Select the Use existing Hermes account option.
    hermesexisting.pngNOTE: If you don't have a Hermes account yet, select Create new Hermes account and fill out the information requested. We'll forward this information to Hermes so they can contact you about starting an account.
  5. Enter your Hermes API Username, API Password, Client ID, Client Name, select Production Account, and choose an Account Nickname to identify the carrier account in ShipEngine.
  6. Click Connect.

Available Features

ShipEngine's integration with Hermes supports the following standard features:

Common ShipEngine Features

Feature

Supported?

Domestic Shipping

Yes

International Shipping

Yes

Return Labels

Yes

Estimated Rates

Yes

Carrier Insurance

Yes

Tracking

Yes

Automatic Tracking

No

End of Day (Electronic)

No

End of Day (PDF)

No

Label Branding

No

Label Messages

No

Multi-package Shipments

No

Carrier Shipping Services

Domestic

Hermes Domestic

Hermes Domestic - Next Day 

 

International 

Hermes International 

 

Package Options
Package
Custom Packages

 

Confirmation Options
No Confirmation

 

Integration Notes

Remember these points about ShipEngine's integration with Hermes:

  • The c2c service myHermes does not integrate with ShipEngine. 
  • Be sure to contact Hermes support if there are lost packages.