Parcelforce Worldwide (UK)

Parcelforce Worldwide is one of the UK's leading parcel delivery services. 

NOTE: Parcelforce Worldwide is currently only available for UK-based ShipEngine accounts. 

This article contains:

Requirements

Connection Requirements:

  • An active account with Parcelforce Worldwide.
    Visit Parcelforce's Enquire about an account page here to get started!
  • Parcelforce Account Number, Password, and Department ID (usually this is "1")
  • FTP Username and Password (OPTIONAL, but required for tracking within ShipEngine)
  • You must generate sample labels with test credentials and have those sample labels approved by Parcelforce. Once approved, you'll be able to enter your production credentials to start creating real labels.

Connect a Parcelforce Worldwide account to ShipEngine

To connect your Parcelforce Worldwide account to ShipEngine, follow the steps below:

  1. Go to Connections.
    Connections.png
  2. Click Add a Carrier.
    au-addcarrier.png
  3. Select the Parcelforce Worldwide tile.
    connectparcelforce.png
  4. Enter your Parcelforce Worldwide ExpressLink Username, ExpressLink Password, Contract Number, and Department ID, and choose an Account Nickname to identify the carrier account in ShipEngine, and click the checkbox next to Test Account.

NOTE: No need to enter the SFTP Username or SFTP Password at this time.

  1. Click Connect.
  2. Using the Parcelforce Worldwide test account, create a pack of sample labels using each Parcelforce Worldwide shipping service your account is approved for. If you're unsure what services your account is approved for or need guidance on what should be included on the sample labels, please contact your Parcelforce Worldwide account representative.
  3. Once Parcelforce Worldwide approves your sample pack, go back to Connections and click the Remove button.
  4. Click the Add a Carrier button.
  5. Select the Parcelforce Worldwide tile.
  6. Enter your Parcelforce Worldwide ExpressLink Username, ExpressLink Password, Contract Number, SFTP Username, SFTP Password, and Department ID, choose an Account Nickname to identify the carrier account in ShipEngine.

NOTE: The SFTP Username and SFTP Password are not required, but necessary for auto-tracking to function in ShipEngine. If you do not include the SFTP credentials you'll still be able to create labels and track shipments through Parcelforce Worldwide directly. 

  1. Click Connect.

Available Features

ShipEngine's integration with Parcelforce Worldwide supports the following standard features:

Common ShipEngine Features

Feature

Supported?

Domestic Shipping

Yes

International Shipping

No

Return Labels

Yes

Estimated Rates

No

Carrier Insurance

Yes

Tracking

Yes

Automatic Tracking

No

End of Day (Electronic)

No

End of Day (PDF)

No

Label Branding

No

Label Messages

No

Multi-package Shipments

No

 

Carrier Shipping Services

Domestic

Express 10

Express 10 Courier Pack

Express 24

Express 24 Courier Pack 

Express 24 Large

Express 48

Express 48 Large

Express 9 

Express 9 Courier Pack

Express AM

Express AM Courier Pack

Express AM Large

Express PM

Globalpriority H M Forces

Parcel Rider

 

Package Options
Package
Custom Packages

 

Confirmation Options
No Confirmation
Signature

 

Additional Features

ShipEngine's integration with Parcelforce Worldwide allows for the following additional features:

Feature

Description

Saturday Delivery

When creating Parcelforce Worldwide shipping labels, enable this option to allow for package delivery on Saturdays. See Parcelforce Worldwide's page on Saturday Delivery for more information and restrictions.

Drop-Off Options

After creating your shipping labels, arrange a pickup with Parcelforce Worldwide directly, or drop parcels off at a local Post Office Branch, or Parcelforce Worldwide depot.

Package Dimensions

While international orders may still need package dimensions, domestic orders do not. ShipEngine still recommends using package dimensions for all shipments.

 

Integration Notes

Keep this in mind about ShipEngine's integration with Parcelforce Worldwide:

  • ShipEngine is not able to display estimated shipping rates for Parcelforce Worldwide shipments.
  • All shipments through Parcelforce Worldwide must include a Ship To Phone Number.
  • Parcelforce Worldwide requires both a first name and last name in the Ship To and Ship From addresses.
  • All shipments require a signature upon delivery as the delivery confirmation option.
  • Parcelforce Worldwide labels cannot be voided in ShipEngine. Parcelforce Worldwide corporate accounts bill upon the label being scanned, so you should not be charged for labels that are not used.
  • Weight and dimensions are required for all shipments.
  • The Branded Tracking feature does not work with Parcelforce Worldwide.