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Landmark Global

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ShipEngine Content Team

Updated

Landmark Global offers cost-effective delivery services for non-urgent international shipments from the US. ShipEngine's integration with Landmark Global also supports electronically transmitted customs forms (ETD), so you have everything you need to send your shipments to their final destinations. Landmark Global is available for shipments originating in the US.

Contact Landmark Global to open an account.

Landmark Global Requirements

Connection Requirements:

  • An active account with Landmark Global

  • Your Landmark Global Username, Password, and Account Number

    Connect Landmark Global to ShipEngine

    To connect your Landmark Global account in the ShipEngine dashboard:

    1. Select Carriers under the Setup section.

      Carriers section selected under ShipEngine Setup

    2. Click Connect My Own Carriers under the My Carrier Accounts section.

      Carriers Setup screen with Connect My Own Carriers button highlighted

    3. Select your Ship From country for this carrier.

      CONN_Carrier_SEL_Country.png

    4. Select the Landmark Global tile from the Available Carriers pop-up window.

      Landmark global logo on tile with button that reads, "Connect".

    5. Enter your Landmark Global Username, Password, and Account Number into the corresponding fields.

    6. Click the Connect button.

    Available Features for Landmark Global Integration

    ShipEngine's integration with Landmark Fulfillment supports the following standard features:

    Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

    Common ShipEngine Features

    Feature

    Supported?

    Domestic Shipping

    Red X mark. Unsupported feature. No.

    International Shipping

    Green checkmark. Supported feature. Yes.

    Electronic Customs Submission*

    Green checkmark. Supported feature. Yes.

    Return Labels

    Red X mark. Unsupported feature. No.

    Estimated Rates

    Red X mark. Unsupported feature. No.

    Carrier Insurance

    Red X mark. Unsupported feature. No.

    Tracking

    Green checkmark. Supported feature. Yes.

    End of Day (Electronic)

    Red X mark. Unsupported feature. No.

    End of Day (PDF)

    Red X mark. Unsupported feature. No.

    Label Branding

    Red X mark. Unsupported feature. No.

    Label Messages

    Red X mark. Unsupported feature. No.

    Multi-package Shipping

    Red X mark. Unsupported feature. No.

    Multiple Accounts

    Green checkmark. Supported feature. Yes.

    Landmark Global International Services

    • LGI Expedited DDP

    • LGI Expedited DDU

    • LGI Postal Tracked DDU

    • LGI Postal Untracked DDU

    • LGI Regular DDU

    • LGI Standard DDP

    • LGI Standard DDU

    • LGI USPS ePacket DDU

    Landmark Global Package Types

    • Package

    Landmark Global Confirmation Options

    • No Confirmation

    • Signature

    The carrier integration can be used to create domestic shipping labels.

    The carrier integration can be used to create international shipping labels.

    ShipEngine will submit international customs information electronically to the carrier.

    The carrier integration can be used to create domestic return labels.

    When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

    Additional carrier insurance can be purchased through ShipEngine.

    Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

    Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

    Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

    ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

    ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

    The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

    You can connect this carrier integration to ShipEngine multiple times using different account information, and choose which account will be used to create each shipment.

    Additional Details about the Landmark Global Integration

    • Shipsurance does not currently support coverage for Landmark Global shipments. You will receive a Shipsurance error when trying to cover shipments with this carrier.

    Landmark Global Troubleshooting Tips

    Here are some common issues, potential causes, and troubleshooting tips.

    Issue

    How to troubleshoot or resolve

    Error: Failed to save package to database

    What it means: This error message occurs if no dimensions have been entered for the shipment.

    What to do:

    Include the weight and dimensions in the packages object in your Create Label request.

    The carrier integration can be used to create domestic shipping labels.

    The carrier integration can be used to create international shipping labels.

    ShipEngine will submit international customs information electronically to the carrier.

    The carrier integration can be used to create domestic return labels.

    When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

    Additional carrier insurance can be purchased through ShipEngine.

    Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

    Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

    Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

    ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

    ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

    The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

    You can connect this carrier integration to ShipEngine multiple times using different account information, and choose which account will be used to create each shipment.

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