ShipEngine's integration with Uber is our first local delivery solution. You can use Uber to make same-day deliveries to your local customers.
Connection Requirements:
-
An active account with Uber
-
Authentication Key
-
Customer ID
-
Signature Secret
-
Uber rates are subject to change multiple times a day, which means the rate when you schedule may not match the estimated rate seen prior to scheduling.
-
No insurance options are available for Uber shipments.
-
Voiding labels in ShipEngine can cancel the delivery with Uber. However, the normal Uber restrictions apply based on whether a delivery person has been assigned or not.
-
Cancel order with no delivery person assigned: no charge
-
Cancel order with a delivery person assigned but pickup not yet complete: $5 fee
-
Cancel order with a delivery person assigned and pickup is complete: full delivery fee
-
-
Driver notes can be added to Uber shipments in the advanced_options object.
-
ShipEngine's Uber integration does not support driver tipping at this time.
-
Return shipments are not supported with local delivery at this time. Returns cannot be delivered via Uber.