Colissimo (FR)

Colissimo offers domestic delivery within France in 48 hours and international delivery services.

Colissimo Requirements

Connection Requirements:

  • An active account with Colissimo

  • Your Colissimo username and password

Connect Colissimo to ShipEngine

To connect your Colissimo account in the ShipEngine dashboard:

  1. Select the Colissimo tile from the Available Carriers pop-up window.

    ColissimoConnectionTile.png
  2. Enter your Colissimo Username and Password into the corresponding fields.

  3. Click the Connect button.

Colissimo Available Features

ShipEngine's integration with Colissimo supports the following standard features:

Colissimo Additional Features

ShipEngine's integration with Colissimo allows for the following additional features:

Feature

Description

Carrier insurance

Shipments in mainland France automatically include insurance for loss or damage up to €23 per kilo (€690 maximum with or without signature).

For shipments greater than or equal to 1kg, an invoice is required for compensation. Review the La Poste website for more details.

You may add carrier insurance to ShipEngine shipments for coverage beyond the included insurance.

Void labels

  • Labels voided via ShipEngine are not voided in your Colissimo account.

  • Unused labels automatically expire after a period of time.

Customs forms

Colissimo includes CN23 customs forms on their labels, but you must fill in the declarations by hand.

Domestic ShippingInternational ShippingElectronic Customs SubmissionReturn LabelsEstimated RatesCarrier InsuranceTrackingEnd of Day (PDF)Label BrandingLabel MessagesMulti-package ShippingMultiple Accounts

Colissimo Integration Notes

  • Colissimo does not provide rates to ShipEngine.

  • If your Ship From Location includes a Company Name, your label will print with the Company Name and not the sender name. If no Company Name is included, the label will print with the sender name.

  • If using the 8.5"x11" label format, the borders of the label may not print as expected. However, you can still use the label as all required data will still be included.

  • ShipEngine's integration with Colissimo does not support third-party billing.

Domestic ShippingInternational ShippingElectronic Customs SubmissionReturn LabelsEstimated RatesCarrier InsuranceTrackingEnd of Day (PDF)Label BrandingLabel MessagesMulti-package ShippingMultiple Accounts