Yodel (UK)

Yodel is a UK carrier that specializes in B2B and B2C parcel delivery. ShipEngine's integration with Yodel supports the carrier's domestic and international shipping services.

Yodel Integration Requirements

Connection Requirements:

  • An active account with Yodel

  • Your Yodel User ID, Password, and Account ID

Connect Yodel to ShipEngine

To connect your Yodel account in the ShipEngine dashboard:

  1. Select the Yodel tile from the Available Carriers pop-up window.

    Tile_yodel.png
  2. Enter your Yodel User ID, Password, and Account ID into the corresponding fields.

  3. Click the Connect button.

Available Features for Yodel Integration

ShipEngine's integration with Yodel supports the following standard features and services:

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Red X mark. Unsupported feature. No.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Green checkmark. Supported feature. Yes.

End of Day (PDF)

Green checkmark. Supported feature. Yes.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Green checkmark. Supported feature. Yes.

Multi-package Shipping

Green checkmark. Supported feature. Yes.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Yodel Available Services

Yodel Package Types

  • Parcel

  • Package

Yodel Domestic Services

  • Xpress 24 POD UK excl. NI

  • Xpress 24 Non-POD UK excl. NI

  • Xpect 24 POD UK excl. NI

  • Xpect 24 Non-POD UK excl. NI

  • Xpress 48 POD UK excl. NI

  • Xpress 48 Non-POD UK excl. NI

  • Xpect 48 XL POD UK excl. NI

  • Xpect 48 XL Non-POD UK excl. NI

  • Xpert Saturday Address Only UK excl. NI

  • Xpert Saturday HVT POD UK excl. NI

  • Xpect Saturday POD UK excl. NI

  • Xpect Saturday Non-POD UK excl. NI

  • Xpert Pre-12 Saturday Address Only UK excl. NI

  • Xpert Pre-12 Saturday HVT Address Only UK excl. NI

  • Xpect Pre-12 Saturday POD UK excl. NI

  • Xpect Pre-12 Saturday Non-POD UK excl. NI

  • Xpert Pre-12 Address Only UK excl. NI

  • Xpert Pre-12 HVT Address Only UK excl. NI

  • Xpect Pre-12 POD UK excl. NI

  • Xpert Pre-12 Non-POD UK excl. NI

  • Xpert 24 Address Only UK excl. NI

  • Xpert 24 BFPO POD UK excl. NI

  • Xpert 24 HVT POD UK excl. NI

  • Xpert 24 POD Desk UK excl. NI

  • Xpert Catalogue Non-POD UK excl. NI

  • Xpect Medium 24 POD UK excl. NI

  • Xpect 24 Medium Non-POD UK excl. NI

  • Xpect 48 Medium POD UK excl. NI

  • Xpect 48 Medium Non-POD UK excl. NI

  • Xpect Mini 48 Non-POD UK excl.

Yodel International Services

  • Yodel 48 POD Channel Islands

  • Yodel 48 Non-POD Channel Islands

  • Yodel 72 POD Channel Islands

  • Yodel 72 Non-POD Channel Islands

  • Yodel 48 POD International

  • Yodel 48 Non-POD International

Domestic ShippingInternational ShippingElectronic Customs SubmissionReturn LabelsEstimated RatesCarrier InsuranceTrackingEnd of Day (PDF)Label BrandingLabel MessagesMulti-package ShippingMultiple Accounts

Additional Details About the Yodel Integration

  • Customs forms are required for the Channel Islands and Northern Ireland only.

  • The Ship Date needs to be set to a future date in order to print a label.

  • The following Yodel delivery options have been suspended from service to Northern Ireland:

    • Xpress 24 POD NI Only

    • Xpress 24 Non-POD NI Only

    • Xpect 24 POD NI Only

    • Xpect 24 Non-POD NI Only

    • Xpress 48 POD NI Only

    • Xpress 48 Non-POD NI Only

    • Xpect 48 POD NI Only

    • Xpect 48 Non-POD NI Only

    • Xpect 48 XL POD NI Only

    • Xpect 48 XL Non-POD NI Only

    • Xpect Saturday POD NI Only

    • Xpect Saturday Non-POD NI Only

Troubleshooting Tips for Yodel

Here are some common issues, potential causes, and troubleshooting tips.

Issue

How to troubleshoot or resolve

Error: invalid tariff code

What it means: The invalid tariff code error message has nothing to do with tariffs, taxes, or customs. The error appears because you selected an invalid service for the shipment.

For example, if you attempt to use Xpress 24 POD NI Only for a shipment not destined for Northern Ireland (NI Only here means “Northern Ireland Only”), you would receive this message since the service is not valid for that destination.

What to do: Contact the Yodel Help Centre if you are unsure which services are valid for your shipments.

Domestic ShippingInternational ShippingElectronic Customs SubmissionReturn LabelsEstimated RatesCarrier InsuranceTrackingEnd of Day (PDF)Label BrandingLabel MessagesMulti-package ShippingMultiple Accounts