Metroland Parcel Services (MPS) offers domestic delivery services for over 85% of Ontario, as well as coverage in Quebec and The Maritimes. MPS can collect your packages from your storefront or inventory location for delivery in 1-3 days.
Request a quote on the MPS website to get started!
Connection Requirements:
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An active account with Metroland Parcel Services (MPS).
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Your MPS Contact ID and API Key.
Contact your Metroland Parcel Services account executive to access your account information. For further assistance, contact MPScustomerservice@metroland.com.
To connect your Metroland Parcel Services account in the ShipEngine dashboard:
The ShipEngine integration with Metroland Parcel Services supports the following standard features and services:
Metroland Rates
Metroland does not return rates to our platforms by default, so you will see their rates displayed as $0.00. However, Metroland can share your account-specific rates with us so they will appear in your ShipEngine account.
To see these rates using ShipEngine, please contact Metroland and ask them to share your account rate cards with us so we can return those rates to you.
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Metroland Rate Cards and the Rate Browser: Rates are not available via API, but Metroland can upload a customer-specific rate card so rates will appear in ShipEngine. The carrier can share customer-specific rate cards with us that we implement on our side. If you do not have a rate card provided by Metroland then you will see $0.00 for rates.
Here are some common issues, potential causes, and troubleshooting tips.
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Issue |
How to Troubleshoot or Resolve |
|---|---|
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Error: No Pull based partner configuration in our system |
What it means: This error from MPS indicates that something about your credentials is not configured correctly on the carrier’s side. In this case, your credentials were entered correctly in ShipEngine, but the carrier has not configured your account to work with Auctane products. What to do: Contact your representative at MPS and request that the carrier configure your account to work with Auctane products. Call MPS: 1-855-461-1984 Email MPS: MPScustomerservice@metroland.com |
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Error: Forbidden or Insert failed. First exception on row 0; first error: FIELD_FILTER_VALIDATION_EXCEPTION, Value does not exist or does not match filter criteria |
What it means: Either your credentials are entered incorrectly in ShipEngine, or your credentials have expired on the carrier's side. What to do:
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