For Canada-based ShipStation API accounts, you have immediate access to Canada Post, GlobalPost, and FedEx shipping labels with ShipStation API Carriers. There’s no need to create and connect individual carrier accounts. Activate ShipStation API Carriers by adding the billing method you wish to use to purchase your labels and add funds to your ShipStation API Balance.
-
Activate ShipStation API Carriers in your ShipStation API Account (steps included in the following section)
-
Add funds to your ShipStation API Balance
You can add funds using ShipStation API’s add_funds endpoint, which must first be enabled by the ShipStation API Support team. If you'd like to add funds via this endpoint, please submit a request to our support team.
To start using ShipStation API Carriers, you must activate it by adding the payment method you wish to use for your labels. Log in to ShipStation API and do the following:
You will now see your available carriers under Setup > Carriers, where you can also find their unique Carrier IDs. You can also make a List Carriers call to view all of your Carrier IDs and available services.
Be sure to also add funds to your ShipStation API Balance so you can start purchasing your labels!
Connecting Your Own Carrier Accounts
You can also connect your own carrier accounts through the My Carrier Accounts section of the Carriers settings page.
Canada ShipStation API Carriers support the following standard features:
|
Feature |
Canada Post from ShipStation API |
GlobalPost from ShipStation API |
Purolator from ShipStation |
|---|---|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Click to view the available services for ShipStation API Carriers.
The following table provides further details about Canada Post services:
|
Service |
Description |
|---|---|
|
Paperless Labels Support |
You can request a paperless label download link instead of a label PDF when creating a label. Add the
|
GlobalPost from ShipEngine offers GlobalPost Standard International only.
Not Available for Netsuite and GoDaddy
GlobalPost Canada services are not currently available for Netsuite or GoDaddy integrations.
Here are a few additional details about the GlobalPost Standard service:
-
Max weight: Shipments sent to the US have an 11kg max, all other supported destinations have a 30 kg max.
-
Minimum dimensions: 5" x 3.5" x 0.75"
-
Maximum dimensions: Max Length (the longest side) is 24"; Length + Width + Height cannot exceed 36"
-
Tracking: Door to door
-
Maximum value of goods: varies by country (up to $2500 USD)
-
Default loss/damage coverage: up to $100 against loss or damage + shipping costs
-
Duties & taxes: paid by recipient (DDU)
-
Additional fees: fuel surcharge
Purolator Domestic Services
-
Purolator Express 9 AM
-
Purolator Express 10:30 AM
-
Purolator Express
-
Purolator Express Evening
-
Purolator Ground
-
Purolator Ground 9 AM
-
Purolator Ground 10:30 AM
-
Purolator Ground Evening
Purolator Package Types
-
Package
ShipStation API users: You must use the packageCode
customerpackagewith this carrier.
Purolator from ShipStation API allows for the following additional features:
|
Feature |
Description |
|---|---|
|
Void Labels |
You can void the Purolator from ShipStation API labels, at any time and on any day, after label creation and before the Purolator has scanned the shipment. Purolator will only charge for the label after the shipment’s first scan. |
|
File a Claim for lost or damaged shipments. |
You can file a claim for lost or damaged shipments with Purlator using the Purolator Claim form or their Virtual Assistant. You can submit a claim without an account number by using an asterisk * in the form's account number field. |
|
Schedule a Pickup |
You can now schedule Purolator pickups directly in ShipStation using the in app pickup scheduler. If needed, you can also cancel a previously scheduled pickup in ShipStation. |
-
Visit the Purolator Developer's API Portal.
-
Click Register and log in to Purolator.
-
Go to the API Portal on the MyPurolator home page.
-
Click Activation Keys on the API Portal dashboard. Then click Request Activation Key.
-
Select the appropriate company from the Who is you eCommerce solution provider? drop-down menu. Then click Next.
-
Complete the Purolator Business Account information as requested, then click Next.
Account Number requires a minimum of 7 digits
Purolator Business Account Numbers require 7 or more digits. If your account has fewer than 7 digits, please add any necessary preceding 0s.Â
For example, for Account 123, you would need to add four additional 0s so it reads 0000123.
-
Complete the fields for Where will your Purolator shipments be originating from?, then accept the Terms and Agreements and click Next.
Include Three Company Contacts
This page will ask you to include three company contacts. This way if you transition away, your company can still process shipments without you.
-
Click Copy Key and store the key in a safe, secure place.
Once completed, the key will show on screen and be available for your API Management.
Purolator system-generated passwords
Some ecommerce partners require a password that the Purolator system generates. It will be different than your login password for the Purolator websites.
-
Check your email. You should have a Purolator confirmation email from notificationservice@purolator.com. Click the link within the email to open a page to Obtain an Activation Key.
-
Open a new tab or window and log in to your ShipStation API account.
