For Australia-based ShipStation API accounts, you have immediate access to discounted Aramex and Couriers Please shipping labels with ShipStation API Carriers. There’s no need to create and connect individual carrier accounts. Simply activate ShipStation API Carriers by adding the billing method you wish to use to purchase your labels and add funds to your ShipStation API Balance.
To learn more about our discounted rates, contact our sales team.
-
Activate ShipStation API Carriers in your ShipStation API Account (steps included in the following section)
-
Add funds to your ShipStation API Balance
You can add funds using ShipStation API’s add_funds endpoint, which must first be enabled by the ShipStation API Support team. If you'd like to add funds via this endpoint, please submit a request to our support team.
Action Required: 🇳🇿 New Zealand Border Levy Changes
Effective April 1, 2026, a new NZD $2.21 (+ GST) levy applies to low-value air freight consignments entering New Zealand. This fee is separate from the 15% GST are already being collected, and it applies per package, not per item.
To see how this change impacts your shipping rates and carrier invoices, please read our New Zealand Low-Value Goods (LVG) Levy FAQ page.
To start using ShipStation API Carriers, you must activate it by adding the payment method you wish to use for your labels. Log in to ShipStation API and do the following:
You will now see your available carriers under Setup > Carriers, where you can also find their unique Carrier IDs. You can also make a List Carriers call to view all of your Carrier IDs and available services.
Be sure to also add funds to your ShipStation API Balance so you can start purchasing your labels!
Connecting Your Own Carrier Accounts
You can also connect your own carrier accounts through the My Carrier Accounts section of the Carriers settings page.
The ShipStation API Carriers Australia supports the following standard features:
Click to view the available services for ShipStation API Carriers.
ParcelPoint from ShipStation API enables domestic dropoff and return shipping services with flexible packaging options and integrated SMS and email recipient notifications.
ParcelPoint from Shipstation Domestic Services
|
Service Name |
API Code |
|---|---|
|
Dropoff Delivery |
|
|
Returns |
|
ParcelPoint from Shipstation Package Types
|
Name |
API Code |
|---|---|
|
A2_SATCHEL |
|
|
A3_SATCHEL |
|
|
A4_SATCHEL |
|
|
A5_SATCHEL |
|
|
LETTER |
|
|
BOX_LARGE |
|
|
BOX_SMALL |
|
|
CUSTOM_BOX |
|
ParcelPoint from Shipstation Confirmation Types
-
None (No Confirmation Required).
The ShipStation API integration with ParcelPoint from ShipStation allows for the following additional features:
|
Feature |
Description |
|---|---|
|
SMS and Email Notifications |
ParcelPoint (Powered by Hubbed) sends the recipient SMS or Email notifications while the shipment is en route to its destination. To enable SMS and email notifications via API, there must be additional info. included in the request: "advanced_options": {
"NotificationPhone": "447979777666",
"NotificationEmail": "testaaaaaaa@test.com"
},
|
|
Parcel Tracking |
Keep your customers updated by adding the ParcelPoint Tracking Link to your automated email and SMS notifications. |
|
Label Messages |
Use Label messages reference 1 |
-
The ShipStation API integration with ParcelPoint from ShipStation does not support third-party billing.
-
Click & Collect is not available for ParcelPoint from ShipStation. It is only available through the standalone ParcelPoint (Powered by Hubbed) integration.
Adjustment Disputes
Please dispute any adjustment charges within 15 days of receipt. Beyond this period, carrier acceptance is not guaranteed.
To dispute your adjustments, please contact ShipStation Support with the following information:Â
-
Tracking Number:
-
Adjustment Amount:
-
Reason for dispute: (Please be as detailed as possible!)
