For UK-based ShipStation API accounts, you have immediate access to GlobalPost, EVRi, DPD, Royal Mail and Yodel services with ShipStation API Carriers (with more carriers to come soon!). There’s no need to create and connect individual carrier accounts. Activate ShipStation API Carriers by adding the billing method you wish to use to purchase your labels and add funds to your ShipStation API Balance.
Evri provides domestic drop-off and scheduled collection services. When using collection services, we automatically schedule a next-day pickup for those parcels with Evri. DPD and Yodel provide domestic drop-off services for either "print at home" or "print at store".
To learn more about our discounted rates, contact our sales team.
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Activate ShipStation API Carriers in your ShipStation API Account (steps included in the following section)
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Add funds to your ShipStation API Balance
You can add funds using ShipStation API’s add_funds endpoint, which must first be enabled by the ShipStation API Support team. If you'd like to add funds via this endpoint, please submit a request to our support team.
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All shipments require weight and dimensions (we recommend using grams or kilograms for weight units)
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First and last names are required for both Ship To and Ship From addresses
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GlobalPost and Yodel parcels must be dropped off at a drop-off point (pickups not yet available for GlobalPost and Yodel from ShipStation API services).
To start using ShipStation API Carriers, you must activate it by adding the payment method you wish to use for your labels. Log in to ShipStation API and do the following:
You will now see your available carriers under Setup > Carriers, where you can also find their unique Carrier IDs. You can also make a List Carriers call to view all of your Carrier IDs and available services.
Be sure to also add funds to your ShipStation API Balance so you can start purchasing your labels!
Connecting Your Own Carrier Accounts
You can also connect your own carrier accounts through the My Carrier Accounts section of the Carriers settings page.
The UK ShipStation API Carriers support the following standard features:
Click to view the available services for GlobalPost, EVRi, DPD, Royal Mail, and Yodel from ShipStation API.
With GlobalPlus Economy International, you can ship to over 200 countries.
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Available Package Types |
Max Weight |
Min Dimensions |
Max Dimensions |
|---|---|---|---|
|
Package |
2 kg |
N/A |
Max length (the longest side): 60 cm Length + Width + Height cannot exceed 90 cm |
Additional service details:
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Tracking: Door to country
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Maximum value of goods: £1,000 GBP
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No default coverage for loss or damage (you may add third-party insurance if desired)
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Duties & taxes: paid by recipient (DDU)
Should any of your GlobalPost shipments that include loss/damage coverage become lost or damaged in transit, you can file a claim within 90 days of the shipment date.
GlobalPost Claim limits vary by country:
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🇺🇸 US-based accounts include up to $100 in loss/damage protection for Standard shipments and up to $200 in loss/damage protection for Plus shipments.
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🇬🇧 UK-based accounts include up to £50 in loss/damage protection for Standard shipments plus the cost of the label.
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All claims must be filed by the shipper, not the recipient.
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Damage claims can be submitted at any time. Claims for lost packages cannot be submitted until 30 days after the shipment date.
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All claims must be submitted within 90 days after the shipment date.
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Go to the GlobalPost Claim Form page.
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Fill in the online form:
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You will need a good contact email, the shipment tracking number, the shipment date, and the claim amount.
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Do not include the shipping cost when filling in the Claim Amount field. If the claim is approved, the shipping cost will be added to your total payment.
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For damage claims, upload an image of the damaged shipment.
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Send the form when all fields have been completed.
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If you submit a partially completed form, GlobalPost will not be able to process your claim and will notify you via email. Complete any missing information on your previously submitted claim form and resubmit it, or complete a new claim.
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Once a claim has been approved, the refund will be credited to your shipping account within 3 business days. It can take up to 3 weeks for a claim to be processed. Please contact GlobalPost if you have not received a response to your claim within 3 weeks.
If you feel your claim was incorrectly denied, please submit a new claim with new or updated information.
The following table provides further details about Evri services:
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Service |
Description |
|---|---|
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Courier Collection: Schedule Pickup |
You can create a label using either of Evri’s Courier Collection services (Evri Domestic or Evri Postable) available in ShipStation API. Once you create a label, we automatically send a pickup request to Evri for the following business day. The collection cost will be included in the label fee. To change or cancel Courier Collection requests, you must contact ShipEngine support. The cutoff time for collection is just past midnight. For example, if you need service for tomorrow, the latest time you can submit the collection request is by 00:59 AM on 25/05/23. |
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Postable |
"Postable" means anything that can fit into a letterbox, such as large letters, books, or small toys. Residential and workplace deliveries of Postable packages do not require a person to receive the package. Items that can be sent as Postable may be:
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Paperless Label Support |
You can request a paperless label download link instead of a label PDF when creating a label. Add the Paperless / QR Code supported for the following services:
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Domestic Services
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Description |
Carrier Code |
API Code |
|---|---|---|
|
Domestic Tracked 24 - Drop off |
TOLP24 |
rm_cnd_walleted_tracked24 |
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Domestic Tracked 24 - Parcel Collect (Bring My Label) |
TOLP24COLLECTBML |
rm_cnd_walleted_tracked24_collect_bml |
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Domestic Tracked 24 - Parcel Collect (Print at Home) |
TOLP24COLLECT |
rm_cnd_walleted_tracked24_collect |
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Domestic Tracked 24 with Signature - Drop off |
TOLP24SF |
rm_cnd_walleted_tracked24_sign |
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Domestic Tracked 24 with Signature - Parcel Collect (Bring My Label) |
TOLP24SFCOLLECTBML |
rm_cnd_walleted_tracked24_sign_collect_bml |
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Domestic Tracked 24 with Signature- Parcel Collect (Print at Home) |
TOLP24SFCOLLECT |
rm_cnd_walleted_tracked24_sign_collect |
|
Domestic Tracked 48 - Drop off |
TOLP48 |
rm_cnd_walleted_tracked48 |
|
Domestic Tracked 48 - Parcel Collect (Bring My Label) |
TOLP48COLLECTBML |
rm_cnd_walleted_tracked48_collect_bml |
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Domestic Tracked 48 - Parcel Collect (Print at Home) |
TOLP48COLLECT |
rm_cnd_walleted_tracked48_collect |
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Domestic Tracked 48 with Signature - Drop off |
TOLP48SF |
rm_cnd_walleted_tracked48_sign |
|
Domestic Tracked 48 with Signature - Parcel Collect (Bring My Label) |
TOLP48SFCOLLECTBML |
rm_cnd_walleted_tracked48_sign_collect_bml |
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Domestic Tracked 48 with Signature - Parcel Collect (Print at Home) |
TOLP48SFCOLLECT |
rm_cnd_walleted_tracked48_sign_collect |
International Services
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Description |
Carrier Code |
API Code |
|---|---|---|
|
International Tracked - Drop off |
ITROLP |
rm_cnd_walleted_tracked |
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International Tracked - Parcel Collect (Print at Home) |
ITROLPCOLLECT |
rm_cnd_walleted_tracked_collect |
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International Tracked - Parcel Collect (Bring My Label) |
ITROLPCOLLECTBML |
rm_cnd_walleted_tracked_collect_bml |
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International Tracked Heavier - Drop off |
ITHCOLP |
rm_cnd_walleted_tracked_heavier |
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International Tracked Heavier - Parcel Collect (Print at Home) |
ITHCOLPCOLLECT |
rm_cnd_walleted_tracked_heavier_collect |
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International Tracked Heavier - Parcel Collect (Bring My Label) |
ITHCOLPCOLLECTBML |
rm_cnd_walleted_tracked_heavier_collect_bml |
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International Tracked & Signed Heavier - Drop off |
ITHOLPSF |
rm_cnd_walleted_tracked_sign_heavier |
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International Tracked & Signed Heavier - Parcel Collect (Print at Home) |
ITHOLPSFCOLLECT |
rm_cnd_walleted_tracked_sign_heavier_collect |
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International Tracked & Signed Heavier - Parcel Collect (Bring My Label) |
ITHOLPSFCOLLECTBML |
rm_cnd_walleted_tracked_sign_heavier_collect_bml |
Package Types
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Large Letter
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Medium Parcel
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Small Parcel
Confirmation Options
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No Signature
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Signature
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Signed For
The Royal Mail enhancement code for the Signed for service now maps to the confirmation type `
direct_signature`.
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Feature |
Description |
|---|---|
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Pickup |
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Discounted Rates |
Royal Mail from ShipStation API includes access to pre-negotiated discounted rates! |
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Services to the USA |
Due to the removal of de minimis exemption Royal Mail ShipStation API from has suspended services to the USA. |
Certain courier-imposed fees may be assessed after you create a label and dispatch the parcel.
These fees include, but are not limited to:
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Excess weight surcharges
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Out-of-area surcharges
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Courier pick-up surcharges
These fees are assessed by the courier and reported back to ShipStation API. Once ShipStation API has received notification of these charges, they will be deducted from your ShipStation API balance.
