For ShipStation API accounts based in Germany, you have immediate access to DPD shipping labels with ShipStation API Carriers. There’s no need to create and connect individual carrier accounts. Activate ShipStation API Carriers by adding the billing method you wish to use to purchase your labels and add funds to your ShipStation API Balance.
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Activate ShipStation API Carriers in your ShipStation API Account (steps included in the following section)
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Add funds to your ShipStation API Balance
You can add funds using ShipStation API’s add_funds endpoint, which must first be enabled by the ShipStation API Support team. If you'd like to add funds via this endpoint, please submit a request to our support team.
To start using ShipStation API Carriers, you must activate it by adding the payment method you wish to use for your labels. Log in to ShipStation API and do the following:
You will now see your available carriers under Setup > Carriers, where you can also find their unique Carrier IDs. You can also make a List Carriers call to view all of your Carrier IDs and available services.
Be sure to also add funds to your ShipStation API Balance so you can start purchasing your labels!
Connecting Your Own Carrier Accounts
You can also connect your own carrier accounts through the My Carrier Accounts section of the Carriers settings page.
German ShipStation API Carriers support the following standard features:
Click to view the available services for ShipStation API Carriers.
DPD Germany Domestic Services
|
Shipping Service |
Carrier Code |
API Code |
|---|---|---|
|
DPD CLASSIC |
CL |
|
|
DPD PAKETSHOP XS PAKET |
PXS |
|
|
DPD PAKETSHOP S PAKET |
PSS |
|
|
DPD PAKETSHOP M PAKET |
PSM |
|
|
DPD PAKETSHOP L PAKET |
PSL |
|
|
DPD PAKETSHOP XL PAKET |
PXL |
|
DPD Germany International Services
|
Shipping Service |
Carrier Code |
API Code |
|---|---|---|
|
DPD CLASSIC |
CL |
|
|
DPD PAKETSHOP XS PAKET |
PXS |
|
|
DPD PAKETSHOP S PAKET |
PSS |
|
|
DPD PAKETSHOP M PAKET |
PSM |
|
|
DPD PAKETSHOP L PAKET |
PSL |
|
|
DPD PAKETSHOP XL PAKET |
PXL |
|
|
(NON-EU) DPD CLASSIC |
NCSP |
|
DPD Germany Package Types
|
Name |
Carrier Packaging Code |
API Code |
|---|---|---|
|
Standard |
Standard |
|
ShipStation API manages all loss or damage claims for shipments sent with DPD from ShipStation API.
To file a claim for a lost or damaged shipment you will need to contact the ShipEngine Support Team with the information listed below:
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A detailed description of the contents of the package.
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A valid Proof of Value such as a the purchase invoice or a copy of the receipt (for example: a shopify sale receipt or an ebay sale receipt).
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Any other useful documentation you may have.
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(Required for Damaged Package Claims) 3 Pictures of the package showing:
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A photo of the damage to the package or item.
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A photo of the external view of the package.
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A photo of the interior packaging.
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