What is Shipsurance, and how do I use it?

Shipsurance is the discount-shipping-insurance provider that is integrated into ShipEngine. You don't need to sign up for a Shipsurance account, as it comes included with every ShipEngine account. As a ShipEngine user, you have access to additional insurance through Shipsurance for only 1% of your shipment value

To Use Shipsurance: 

  1. Enable Shipsurance in your ShipEngine Account.
  2. Add funds to the Shipsurance account.
    1. In your ShipEngine Dashboard, go to Connections > Insurance
    2. Add the funds under Manual Funding or set the Auto Funding section.

ShipEngine will use the credit card you have on file for your subscription to process payments.

To add Shipsurance to a shipment:

  1. Add Shipsurance as the insurance_provider within the shipment object. You can add Shipsurance to shipments as long as you create the label within 48 hours of its ship date.

Shipsurance and default coverage with FedEx, UPS, or USPS

If you are shipping via UPS, FedEx or USPS Priority Mail Express, take advantage of the default coverage that the carriers offer in addition to the remaining value of your items through Shipsurance.

For example, if you’re sending a package via UPS Ground with a declared value of $300, enter the full insured value within the insurance object ($300 in this case) and set Shipsurance as the insurance provider. The first $100 will be covered by UPS, and the remaining declared value (in this example $200) will be covered by Shipsurance. 

Likewise, if you have a package shipping via FedEx Ground at a declared value of $300, enter the full $300 value into insured_value. The initial $100 will be covered by FedEx and the rest of the value ($200) will be covered by Shipsurance.

USPS covers $50 for Priority Mail and $100 for Priority Mail Express. Just like the previous examples, include the full amount you wish to be insured in the insured_value field. Shipsurance will cover the difference.

View information about insurance rates and features on the Shipsurance partner page.

NOTE: Certain types of items, like currency or perishables, cannot be insured. Some other products, such as cell phones, televisions, and laptop computers, can only be insured under certain conditions. Please see the Shipsurance Terms and Conditions for a full list of excluded items, special insurance conditions, and complete details on destination countries that cannot be insured.