Ship Internationally with GlobalPost

GlobalPost is a modern, economical way to ship internationally to more than 220 countries*.

US-based accounts that wish to use GlobalPost services, you must connect a Stamps.com account to ShipEngine. GlobalPost services are automatically enabled for all Stamps.com accounts.

The benefits of shipping with GlobalPost include:

  • Save up to 30% on international shipping (visit the GlobalPost List Pricing page for rate details)

  • Electronic customs forms submission - you no longer have to worry about printing customs forms!

  • Up to $100 loss/damage coverage for Standard shipments

  • Dedicated GlobalPost tracking

  • Fast delivery: 6-10 days when you choose GlobalPost Standard

  • No hidden fees: No fuel surcharges or residential delivery fees added

When shipping with GlobalPost, your international shipments will receive a label with the nearest GlobalPost Domestic Processing Facility address. Once received, the shipment will be relabeled with its international label and all required customs documentation. It is then sent to the recipient via a GlobalPost partner carrier.

*GlobalPost does NOT ship to the following countries: Cuba, Iran, North Korea, Syria, Sudan.

GlobalPost Features & Service Details

GlobalPost in ShipEngine supports the following features and services.

GlobalPost Plus

GlobalPost Plus is an international DDP service for shipments from the United States to 10+ countries including Canada, Australia, and the UK (more destination countries coming).

DDP (Delivered Duty Paid) means you, rather than the recipient, will pay for any duties and taxes assessed by the customs authority of the receiving country. These fees will be billed back to your account after the shipment has been processed through the country's customs office.

Available Package Types

Max Weight

Min Dimension

Max Dimension

Large Envelope or Flat

66 lbs

11.5" x 6.125" x 0.25"

15" x 12" 0.75"

Packages & Thick Envelopes

66 lbs

5" x 3.5" x 0.75"

Max Length (the longest side) is 24"

Length + Width + Height cannot exceed 36"

GlobalPost Plus Service Details:

  • Maximum weight: 66lbs

  • Available ship to 10+ countries (with more to be added)

  • Tracking: Door to door

  • Transit time varies by country and service. View the GlobalPost Plus service table to see specific transit times for each country and service.

  • Maximum value of goods: varies by country (up to $2500)

  • Default insurance coverage: up to $200 against loss or damage + shipping costs

  • Duties & taxes: paid by shipper

  • Not available for SmartSaver shipments

GlobalPost SmartSaver

GlobalPost SmartSaver allows you to realize even more savings by bundling all of your individual packages into a larger container package, which you then send to the GlobalPost sorting facility. When the GlobalPost sorting facility receives the shipment, they'll sort the individual shipments by country and then send them on their way to the final destination.

GlobalPost SmartSaver services are available for accounts that ship more than 5 packages per day (on average) with GlobalPost. To apply, either call 1-888-899-1255 to speak to a GlobalPost team member or fill in the online Contact Us form to be contacted by the sales team. If filling in the form, include "SmartSaver Inquiry" in the Subject field, then choose General Questions for the Inquiry Type and ShipEngine as your Shipping Platform.

SmartSaver offers three options:

  • SmartSaver Pickup™ – GlobalPost will pick up your consolidated shipments from your warehouse and transport them to the closest processing facility the same day.

  • SmartSaver Bundle™ – Consolidate your individual shipments into one or more large containers and ship them to the GlobalPost processing facility with a container shipping label, provided at no additional cost.

  • SmartSaver Drop-off – Use a carrier account of your choice to ship your consolidated shipments to the GlobalPost processing facility. This option offers the deepest discounts!

Each option differs slightly, so you'll work with a GlobalPost representative to determine the right solution for your business. They will then provide you the detailed instructions on how to create the right labels for the individual shipments and container box.

In ShipEngine, you'll always create the individual shipment labels with one of the SmartSaver services.

GlobalPost SmartSaver Package Reference

Keep the following weight and dimension standards in mind for the individual SmartSaver shipments.

Available Package Types

Max Weight

Min Dimension

Max Dimension

Package, Thick Envelope

70 oz

6" x 4" x 0.75"

Length + Width + Height cannot exceed 36"

Max Length (the longest side) is 24"

Rolls

70 oz

Min Length (the longest side) is 4"

Minimum Length + 2x Diameter is 6-3/4"

Max Length (the longest side) is 36"

Max Length + 2x Diameter cannot exceed 42"

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

GlobalPost Shipping Tools

GlobalPost also provides some useful tools to assist in your international shipping: The HS Classification Tool (or Harmonization Code Lookup) and the Duties & Taxes Calculator.

HS Code Lookup Tool

The Harmonization Code Lookup tool helps you find the appropriate harmonization codes for your customs declarations. We recommend always including the correct harmonization codes on your customs declarations to ensure the destination country's customs authority can process your shipment in the quickest way possible.

To use the lookup tool, enter a simple item description in the search field and click Find Code. You'll then be prompted to drill down on the details of your item with a series of multiple-choice questions until the right code has been identified.

GlobalPost HS code lookup page with "Shirts" entered into search field and "Construction" options available for selection

You can then enter the code into the Harmonization Code field for the shipment in ShipEngine.

Duties & Taxes Calculator

The Duties & Taxes Calculator can help you estimate how much duties and taxes can be expected when shipping certain types of goods (based on your HS code) to certain countries. Know in advance how much you’ll be charged for duties & taxes so you can budget appropriately.

This can be very helpful for US-based accounts when using GlobalPost Plus, which is a Delivered Duties Paid (DDP) service available when shipping GlobalPost via a Stamps.com account

The GlobalPost Duties and Taxes Calculator screen

File a Claim for Loss or Damage

Should any of your GlobalPost shipments that include loss/damage coverage become lost or damaged in transit, you can file a claim within 90 days of the shipment date.

GlobalPost Standard shipments include up to $100 in loss/damage protection. GlobalPost Plus shipments include up to $200 in loss/damage protection.

Requirements for Filing a Claim

  • All claims must be filed by the shipper, not the recipient.

  • Damage claims can be submitted at any time. Claims for lost packages cannot be submitted until 30 days after the shipment date.

  • All claims must be submitted within 90 days after the shipment date.

How to File a Claim

  1. Go to the GlobalPost Claim Form page.

  2. Fill in the online form:

    • You will need a good contact email, the shipment tracking number and shipment date, and claim amount.

    • Do not include the shipping cost when filling in the Claim Amount field. If the claim is approved, the shipping cost will be added to your total payment.

    • For damage claims, upload an image of the damaged shipment.

  3. Send the form when all fields have been completed.

    • If you submit a partially completed form, GlobalPost will not be able to process your claim and will notify you via email. Complete any missing information on your previously submitted claim form and resubmit it, or complete a new claim.

Once a claim has been approved, the refund will be immediately credited to your shipping account. It can take up to 3 weeks for a claim to be processed. Please contact GlobalPost if you have not received a response to your claim within 3 weeks.

If you feel your claim was incorrectly denied, please submit a new claim with new or updated information.

Notes About GlobalPost in ShipEngine

  • When configuring your GlobalPost shipments, we recommend always including the package dimensions for the shipment, in addition to the weight. GlobalPost uses dimensional weight, so even though dimensions are not required for you to create a label, adding the package dimensions will ensure you receive the most accurate rate.

    Because GlobalPost uses dimensional weight, in most cases where dimensions are not included for the shipment, you will receive a post-shipment adjustment back to your account for the difference in the rate paid versus the actual rate.

  • You will not print customs forms in ShipEngine.

    ShipEngine will submit the customs information electronically, and GlobalPost will include the necessary customs documents when the package is relabeled at their sorting facility. Additionally, if your item descriptions in ShipEngine are accurate, GlobalPost will automatically add the correct HS Codes to your customs forms for all EU-bound shipments.

  • GlobalPost Standard and Plus shipments include default loss/damage coverage. Economy shipments do not include any default loss/damage coverage.

    Additional Carrier Insurance is not available for GlobalPost shipments. However, you can add XCoverParcelguardthird-party insurance to GlobalPost shipments, with a maximum declared value of $400 USD£1,000 GBP.

  • GlobalPost Economy and GlobalPost Standard shipments can be included on USPS SCAN or End of Day forms.

    GlobalPost SmartSaver shipments should not be included in USPS SCAN forms.

  • To ship in a Rolls package type using ShipEngine, select the standard Package option. Do not include dimensions for Rolls. Use the weight only.

  • There are two tracking numbers associated with a GlobalPost shipment:

    1. The GlobalPost tracking number.

      ShipEngine sends this tracking number to your customer and selling channel during the marketplace notification processes. For Economy shipments, packages are tracked only to the destination country. For Standard and Smartsaver shipments, packages are tracked to the destination address.

    2. The tracking number on the actual label generated in ShipEngine.

      This tracking number can only be used to track the movement from the shipment's origin location to the GlobalPost sorting facility. It is not shared with your customer or selling channel.

  • Disabling GlobalPost services in ShipEngine does not affect GAP labels. When you disable GlobalPost services in your Carrier settings, this only disables the GlobalPost branded services in your account. If you wish to not use GAP labels, you must contact our support team and request your account be opted out of the Global Advantage Program.

  • Currently, GlobalPost labels do not support Unicode characters (for example, Kanji or Cyrillic).

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.