Maersk E-Delivery (formerly Maersk B2C) specializes in helping high-volume ecommerce merchants, like those who annually ship 20,000 parcels or more worldwide. Maersk E-Delivery customers have access to an end-to-end range of supply chain services, including air, ocean, inland, cold chain logistics, customs services, and supply chain management.
This carrier is available in the following countries: US, UK, CA, AU, MX, FR, DE, PL, BE, GR, PT, BG, HU, RO, CZ, IE, SI, HR, IT, ES, CY, LV, SK, DK, LT, SE, EE, LU, MT, FI, and NL, amongst others.
Need to open an account with Maersk? Please contact edeliveryeurcommercial@maersk.com to request an account.
Maersk E-Delivery Integration Requirements
Connection Requirements:
If you have already established a relationship with Maersk, you can contact Maersk E-Delivery EU - Customer Integration EDEU_customerintegration@maersk.com to receive your Security Key.
Connect Maersk E-Delivery to ShipEngine
To connect your Maersk E-Delivery account in the ShipEngine dashboard:
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Select the Maersk tile from the Available Carriers pop-up window.
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Enter your Maersk Security Key.
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Click the Connect button.
Available Features for Maersk E-Delivery Integration
The ShipEngine integration with Maersk supports the following standard features and services:
Additional Features for Maersk E-Delivery
The ShipEngine integration with Maersk E-Delivery allows for the following additional features:
The carrier integration can be used to create domestic shipping labels.
The carrier integration can be used to create international shipping labels.
ShipEngine will submit international customs information electronically to the carrier.
The carrier integration can be used to create domestic return labels.
When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.
Additional carrier insurance can be purchased through ShipEngine.
Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.
Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.
Multi-Package Shipping
You can connect this carrier integration to ShipEngine multiple times using different account information, and choose which account will be used to create each shipment.
Additional Details About the Maersk E-Delivery Integration
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Domestic Shipments are only available within the UK and when transiting through the Maersk Hub in Slough, UK.
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Non-UTF8 characters in the Recipient address may cause the address to print incorrectly on the shipping label.
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The ShipEngine integration with Maersk does not support third-party billing.
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The ShipEngine integration with Maersk supports Cyrillic Unicode characters, but no other Unicode character sets.
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The ShipEngine integration with Maersk does not support Pickup/Dropoff (PUDO) services.
The carrier integration can be used to create domestic shipping labels.
The carrier integration can be used to create international shipping labels.
ShipEngine will submit international customs information electronically to the carrier.
The carrier integration can be used to create domestic return labels.
When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.
Additional carrier insurance can be purchased through ShipEngine.
Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.
Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.
Multi-Package Shipping
You can connect this carrier integration to ShipEngine multiple times using different account information, and choose which account will be used to create each shipment.