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netParcel

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ShipEngine Content Team

Updated

netParcel is a shipping platform that helps individuals and businesses conveniently send packages worldwide. They partner with top shipping carriers to offer discounted rates and a range of shipping options. With netParcel, users can compare prices, print shipping labels, and track their shipments all in one place.

netParcel Requirements

Connection Requirements:

  • An active account with netParcel

  • Your netParcel API Username and API Password.

    These are separate from your regular netParcel username and password. Contact netParcel support if you need help finding these credentials.

Connect netParcel to ShipEngine

To connect your netParcel account in the ShipEngine dashboard:

  1. Select Carriers under the Set-up section.

    Carriers section selected under ShipEngine Setup

  2. Click Connect My Own Carriers under the My Carrier Accounts section.

    Carriers Setup screen with Connect My Own Carriers button highlighted

  3. Select your Ship From country for this carrier.

    CONN_Carrier_SEL_Country.png

  4. Select the netParcel tile from the Available Carriers pop-up window.

    netParcel_tile.png

  5. Enter your netParcel Username and Password into the corresponding fields.

  6. Click the Connect button.

Available Features for netParcel Integration

The ShipEngine integration with netParcel supports the following standard features and services:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipEngine Features

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Green checkmark. Supported feature. Yes.

Multiple Accounts

Green checkmark. Supported feature. Yes.

netParcel Domestic Services

  • DHL - Economy Select

  • DHL - Express 10:00 PM

  • DHL - Express 12:00 PM

  • UPS - Saver

  • UPS - Standard

  • UPS - Three-Day

  • UPS - Expedited

  • UPS - Express

  • UPS - Express Early AM

  • FedEx - Ground

  • FedEx - Express Saver

  • GO Logistics - Next Day

  • GO Logistics - Same Day

  • ICS Ground

  • ICS Next Day

  • Loomis - Domestic Ground

  • Loomis - Domestic Express

  • Loomis - Domestic Express 09:00

  • Loomis - Domestic Express 12:00

  • Purolator - Express 09:00 AM

  • Purolator - Express 10:30 AM

  • Purolator - Express Envelope 09:00 AM

  • Purolator - Express Envelope US 10:30 AM

  • Purolator - Express Envelope

  • Purolator - Express Evening

  • Purolator - Express Pack 09:00 AM

  • Purolator - Express Pack 10:30 AM

  • Purolator - Express Envelope US

  • Purolator - Express Pack US

  • Purolator - Express Pack

  • Purolator - Express US

  • Purolator - Express

  • Purolator - Ground 09:00 AM

  • Purolator - Ground 10:30 AM

  • Purolator - Ground Evening

  • Purolator - Ground US

  • Canpar - Overnight

  • Canpar - Overnight Pak

  • Canpar - Overnight Letter

  • Canpar - Select

  • Canpar Select - Pak

  • Canpar - Select Letter

  • Canpar - Ground

netParcel International Services

  • UPS - Worldwide Expedited

  • UPS - Worldwide Express

  • UPS - Worldwide Express Plus

  • UPS - Saver

  • UPS - Standard

  • UPS - Three-Day Select

  • Purolator - Express Envelope International

  • Purolator - Express Envelope US

  • Purolator - Express Envelope US 10:30 AM

  • Purolator - Express International 12:00 PM

  • Purolator - Express International

  • Purolator - Express Pack International

  • Purolator - Express Pack US

  • Purolator - Express US 12:00 PM

  • Purolator - Express US 10:30 AM

  • Purolator - Express US

  • Purolator - Ground US

netParcel Package Types

  • Package

  • Envelope (max 0.5 lb)

  • Pak (max 2 LB)

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.

Additional Details about the netParcel Integration

  • The ShipEngine integration with netParcel does not support third-party billing.

  • Carrier insurance purchased through netParcel is provided through the specific carrier the label was created for.

Troubleshooting Tips for netParcel Integration

Here are some common issues, potential causes, and troubleshooting tips.

Issue

How to Troubleshoot or Resolve

Error: Authorization for this request was denied by the module netparcel

What it Means: You are trying to connect using the username and password that allows you to log in to the netParcel admin area.

What to Do: Connect using your netParcel API username and API password. These are different from the netParcel admin credentials.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.

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