Starlinks Global

Starlinks Global is a popular supply chain management company based in Saudi Arabia that provides omni-channel fulfillment and final-mile transportation services across the GCC region. Starlinks Global only offers international shipping options for ShipEngine users and allows both DDP and DDU options for shipping. Starlinks Global is available for shipping from the US and the UK.

Visit the Starlinks Global Partner Sign-up page for information about creating an account.

Starlinks Global Integration Requirements

Connection Requirements:

  • An active account with Starlinks Global

  • Your Starlinks Global username and API key (available in your customer pack)

Connect Starlinks Global to ShipEngine

To connect your Starlinks Global account in the ShipEngine dashboard:

  1. Select the Starlinks Global tile from the Available Carriers pop-up window.

    Connection tile for Starlinks
  2. Enter your Starlinks username and API key.

  3. Click the Connect button.

Available Features for Starlinks Global

The ShipEngine integration with Starlinks Global supports the following standard features:

Additional Features for Starlinks Global

The ShipEngine integration with Starlinks Global allows for the following additional features:

Feature

Description

Shipping to Northern Ireland (Windsor Framework)

In alignment with the Windsor Framework, Starlinks has introduced data requirements when shipping from the UK to Northern Ireland (NI). These changes will take effect on 31st March 2025.

On 19th September 2024, the UK Government confirmed that the new arrangements under the Windsor Framework for parcels and freight movements that were planned to come into effect from 30th September 2024 will be deferred until 31st March 2025. See Sending parcels to and from Northern Ireland for the full statement.

B2C: Starlinks requires you to provide data in the following fields of the Items Section:

  • Description

  • Unit Value

  • HS Code

  • Quantity

  • Country of Origin

  • SKU Code

B2B: Starlinks currently does not support shipping from the UK to Northern Ireland for this service.

Mandatory Data as of 31st March 2025

The above data will be mandatory as of 31st March 2025. If not provided, the label will not be generated. If available, you can provide the data for this type of shipment before 30th September.

Starlinks Global supports COD, DDP, and DDU shipments.

Starlinks Global can ship Collect on Delivery (COD), Deliver Duties Paid (DDP), Deliver Duties Unpaid (DDU)

Available Services & Package Types

Starlinks Global Domestic Services

  • Starlinks Cross Border Standard Domestic

  • Starlinks Cross Border Direct Domestic

  • Starlinks Cross Border Final Mile Domestic

  • Starlinks Domestic Final Mile

  • Starlinks Express Cross Border Final Mile Domestic

Starlinks Global International Services

  • Cross Border Standard

  • Cross Border Express

  • Cross Border PUDO*

  • Starlinks Cross Border Direct

  • Starlinks Cross Border Final Mile

  • Starlinks Express Cross Border Final Mile

* Requires Weight and Dimensions

Starlinks Global Package Types

  • Package

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.

Starlinks Global Integration Notes

  • The ShipEngine integration with Starlinks Global does not support third-party billing.

  • You cannot create multi-package shipments in ShipEngine. It may be possible to do so by logging in to your Starlinks online portal.

  • ShipEngine does not submit customs documents for Starlinks Global international shipments.

    You must generate your own customs documents and submit them electronically to Starlinks for international shipments. For details, see section 8: CUSTOMS CLEARANCE – ALL COUNTRIES on page 7 of the Starlink Global Terms and Conditions PDF.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.