Parcelforce Worldwide specializes in express deliveries to residential and business addresses in the UK. ShipEngine's integration with Parcelforce Worldwide supports the courier's domestic and international services. Parcelforce Worldwide is available in the UK.
Interested in shipping with Parcelforce Worldwide? Visit their website to enquire about a business account.
Connection Requirements:
-
An active account with Parcelforce Worldwide
-
Parcelforce ExpressLink Username, Password, and Contract Number
-
SFTP Username and Password (OPTIONAL, but required for tracking within ShipEngine)
-
Department ID (OPTIONAL: usually this is "1")
-
You must generate sample labels with test credentials and have those sample labels approved by Parcelforce. Once approved, you'll be able to enter your production credentials to start creating real labels.
Manifesting Requirements:
-
End of Day forms are required for Parcelforce Worldwide shipments and must be printed. You can create your forms through ShipEngine's Manifests endpoint.
International Requirements:
-
Parcelforce returns a CN23 form to ShipEngine based on the shipment's customs information.
-
ShipEngine will provide a commercial invoice from Parcelforce when required. Print three of these and include them with the shipment.
Before You Get Started
You must generate sample labels with your test Parcelforce Worldwide account and send them to Parcelforce for approval before connecting your account with production credentials.
The following steps will guide you through connecting your test account and then your production account after the sample labels are approved.
To connect your Parcelforce Worldwide account to ShipEngine:
-
Select the Parcelforce Worldwide tile:
-
Enter your Parcelforce Worldwide ExpressLink Username, ExpressLink Password, and Contract Number into the corresponding fields.
You do not need to enter the SFTP Username and Password at this time.
-
Click the checkbox next to Test Account.
-
Click Connect.
-
Using the Parcelforce Worldwide test account, create a pack of sample labels using each Parcelforce Worldwide shipping service for which your account is approved.
If you're unsure which services your account is approved for, or if you need guidance on what should be included on the sample labels, please contact your Parcelforce Worldwide account representative.
-
Once Parcelforce Worldwide approves your sample pack, go back to the ShipEngine Connections page and click the Remove button next to Parcelforce Worldwide to remove the test account.
-
Select Add a Carrier.
-
Select the Parcelforce Worldwide tile.
-
Enter your account information as you did in Step 4, but do not check the box next to "Test Account".
-
Click Connect.
SFTP Username and Password
The SFTP Username and SFTP Password are not required, but are necessary for auto-tracking to function in ShipEngine.
If you do not include the SFTP credentials, you'll still be able to create labels and track shipments through Parcelforce Worldwide directly.
ShipEngine's integration with Parcelforce Worldwide supports the following standard features:
Parcelforce Worldwide Domestic Services:
-
Express 9
-
Express 9 Courier Pack
-
Express 9 Secure
-
Express 10
-
Express 10 Courier Pack
-
Express 10 Exchange
-
Express 10 Secure
-
Express 10 Secure Exchange
-
Express 24
-
Express 24 Courier Pack
-
Express 24 Exchange
-
Express 24 Large
-
Express 24 Secure
-
Express 24 Secure Exchange
-
Express 24 Sunday
-
Express 48
-
Express 48 Large
-
Express AM
-
Express AM Courier Pack
-
Express AM Exchange
-
Express AM Large
-
Express AM Secure
-
Express AM Secure Exchange
-
Express AM Secure (B2B)
-
Express PM
-
Express PM Exchange
-
Express PM Secure
-
Express PM Secure Exchange
-
Express Collect
-
Euro Priority Home (PO Boxes)
-
Parcel Rider
Parcelforce Worldwide International Services:
-
Euro Economy
-
Euro Priority
-
Euro Priority Pack
-
GlobalBulk Direct
-
Global Economy
-
Globalexpress
-
Globalexpress Envelope Delivery
-
Globalexpress Pack Delivery
-
Globalpriority
-
Globalpriority Returns
-
Globalvalue
-
Ireland Express
Parcelforce Worldwide Package Types:
Confirmation Options:
-
Adult Signature
-
Delivery Confirmation
ShipEngine's integration with Parcelforce Worldwide allows for the following additional features:
|
Feature |
Description |
|---|---|
|
SMS and email notifications |
To enable SMS and email notifications, you must include this additional info in the request:
|
|
Ship to Jersey (Channel Island) using the Euro Economy service |
You can now ship to Jersey (Channel Island) using the Euro Economy service from Parcelforce Worldwide. Jersey is technically a territory of the UK, so shipments to Jersey require customs declarations according to Parcelforce’s documentation. |
|
Saturday Delivery |
You can include Saturday Delivery as an Advanced Option in your Parcelforce Worldwide label requests. See Parcelforce Worldwide's page on Saturday Delivery for more information and restrictions. |
|
Drop-off Options |
After creating your shipping labels, arrange a pickup with Parcelforce Worldwide directly, or drop parcels off at a local Post Office Branch or Parcelforce Worldwide depot. |
|
Package Dimensions |
While international orders may need package dimensions, domestic orders do not. We recommend using package dimensions for all shipments. |
Manual Handling Surcharge
All items with a length between 1.1m and 1.5m or with a second-largest dimension greater than 0.7m attract the manual handling surcharge of £2.95. See ParcelForce's Pricing and Surcharge page for more information.
-
ShipEngine can display Parcelforce Worldwide rates for specific shipments but not via the Rate Estimates endpoint.
-
All shipments through Parcelforce Worldwide must include a Ship To Phone Number.
-
Parcelforce Worldwide requires both a first name and last name in the Ship To and Ship From addresses.
-
Weight and dimensions are required for all shipments.
