UPS Ground Saver® services provide an economic solution for residential ground delivery.
UPS® Ground Saver can be used for Domestic Shipments to the 48 contiguous United States.
UPS Air Service Adjustments Due to Worldport Incident
An aircraft accident occurred on Tuesday, November 4, at Worldport in Louisville, Kentucky, UPS’s main hub in the United States. As a result, UPS is making the following operational adjustments:
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The money-back guarantee (also known as the UPS® Service Guarantee) for packages either shipped from or delivered to the United States is currently active for some Air and International services. Some others remain suspended. See the UPS Service Guarantee page for details.
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Delivery commitment times for:
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UPS Next Day Air® Early and UPS Worldwide Express Plus® services to the U.S will be extended by 90 minutes.
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UPS Next Day Air®, UPS 2nd Day Air A.M.®, and UPS Worldwide Express® services to commercial and residential locations in the U.S., and all other time-definite Air and International Air services will be extended to end-of-day (11:59 p.m. on the guaranteed day of delivery).
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Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.
Before enabling this option in ShipEngine, you must first have a UPS account connected to ShipEngine. Please contact your UPS representative to ensure your contract allows SurePost® shipments.
UPS SurePost® Updates
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As of April 2, 2025, UPS has replaced the name SurePost® service with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels.
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Also as of April 2, 2025, UPS has reduced Ground Saver's free Declared Value Coverage from $100 to $20. To make up the difference, you can purchase ParcelGuard on ShipStation API starting at $0.99 per $100 of insured value.
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Effective 12/30/2024: UPS Ground Saver® service will no longer deliver to PO/APO/FPO addresses, as well as shipments to Alaska, Hawaii, Puerto Rico, U.S. Territories, and U.S. Post Office Boxes™. UPS Ground Saver® service is not available for international packages. If you have any questions, please contact your UPS representative.
To enable Ground Saver®:
UPS Ground Saver® labels will display two addresses:
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The first address is the UPS Ground Saver® hub.
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The second address is the final destination (that is, the recipient's address).
The UPS Ground Saver® service has a few limitations and features that other UPS services do not have.
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Multi-Package Shipping |
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Rate Calculator |
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Return Labels |
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Label Branding |
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Military Addresses |
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Third-Party Billing |
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For further information about UPS Ground Saver®, review the UPS About Ground Saver® page.
UPS Ground Saver® Service Request
UPS Ground Saver® services will only be returned when requesting UPS rates. UPS Ground Saver® services are not returned when rating multiple carriers.
