UPS SurePost®

UPS SurePost® services work with the United States Postal Service to provide an economic solution for residential ground delivery.

Use SurePost® for shipments to U.S. PO Box addresses, domestic shipments (from the U.S. 48 to any of the 50 states), U.S. military (APO, FPO, DPO) shipments, and shipments to U.S. territories.

Before enabling this option in ShipEngine, you must first have a UPS account connected to ShipEngine. Please contact your UPS representative to ensure your contract allows SurePost® shipments.

Enable UPS SurePost® in ShipEngine

To enable SurePost®:

  1. Click the vertical ellipsis next to your connected UPS account and select Edit.

    Actions menu open for UPS connection, with "Edit" option selected.

    This will open the Edit Carrier window.

  2. Check the box next to Enable Consolidation Services (SurePost, Mail Innovations).

    UPS settings window with "Enable Consolidation Services" option checked
  3. Click the Save button to confirm your changes.

Using UPS SurePost®

UPS SurePost® labels will display two addresses:

  • The first address is the UPS SurePost® hub.

  • The second address is the final destination (that is, the recipient's address).

The UPS SurePost® service has a few limitations and features that other UPS services do not have.

Carrier Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Multi-Package Shipping

Red X mark. Unsupported feature. No.

Rate Calculator

Red X mark. Unsupported feature. No.

Return Labels

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Military Addresses

Green checkmark. Supported feature. Yes.

Third-Party Billing

Red X mark. Unsupported feature. No.

UPS SurePost® Service Request

UPS SurePost® services will only be returned when requesting UPS rates. UPS SurePost® services are not returned when rating multiple carriers.

For further information about UPS SurePost®, review the UPS About SurePost® page.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.