UPS SurePost®

UPS SurePost® services provide an economic solution for residential ground delivery.

SurePost® can be used for Domestic Shipments to the 48 contiguous United States.

Before enabling this option in ShipEngine, you must first have a UPS account connected to ShipEngine. Please contact your UPS representative to ensure your contract allows SurePost® shipments.

Shipments to PO Boxes, Hawaii, Alaska, or Puerto Rico not supported

Effective 12/30/2024: UPS SurePost service will no longer deliver to PO/APO/FPO addresses, as well as shipments to Alaska, Hawaii, Puerto Rico, U.S. Territories, and U.S. Post Office Boxes™. UPS SurePost service is not available for international packages. If you have any questions, please contact your UPS representative.

Enable UPS SurePost® in ShipEngine

To enable SurePost®:

  1. Click the vertical ellipsis next to your connected UPS account and select Edit.

    Actions menu open for UPS connection, with "Edit" option selected.

    This will open the Edit Carrier window.

  2. Check the box next to Enable Consolidation Services (SurePost, Mail Innovations).

    UPS settings window with "Enable Consolidation Services" option checked
  3. Click the Save button to confirm your changes.

Using UPS SurePost®

UPS SurePost® labels will display two addresses:

  • The first address is the UPS SurePost® hub.

  • The second address is the final destination (that is, the recipient's address).

The UPS SurePost® service has a few limitations and features that other UPS services do not have.

Carrier Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Multi-Package Shipping

Red X mark. Unsupported feature. No.

Rate Calculator

Red X mark. Unsupported feature. No.

Return Labels

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Military Addresses

Green checkmark. Supported feature. Yes.

Third-Party Billing

Red X mark. Unsupported feature. No.

For further information about UPS SurePost®, review the UPS About SurePost® page.

UPS SurePost® Service Request

UPS SurePost® services will only be returned when requesting UPS rates. UPS SurePost® services are not returned when rating multiple carriers.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.