For US-based ShipEngine accounts, you have immediate access to discounted DHL Express, USPS, and UPS shipping labels with ShipEngine Carriers. There’s no need to create and connect individual carrier accounts. Simply activate ShipEngine Carriers by adding the billing method you wish to use to purchase your labels and add funds to your ShipEngine Balance.
To learn more about our discounted rates, contact our sales team.
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Activate ShipEngine Carriers in your ShipEngine Account (steps included in the following section)
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Add funds to your ShipEngine Balance
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UPS shipments: require a Company name in the Ship From address
DHL Express with ShipEngine Carriers is Coming Soon
We are excited about the upcoming DHL Express with ShipEngine integration! It's almost ready, but not yet. You can still see in this article what will be available for you once we have everything set up. Watch this space for updates!
To start using ShipEngine Carriers, you must activate it by adding the payment method you wish to use for your labels. Log into ShipEngine and do the following:
You will now see your available carriers under Setup > Carriers, where you can also find their unique Carrier IDs. You can also make a List Carriers call to view all of your Carrier IDs and available services.
Be sure to also add funds to your ShipEngine Balance so you can start purchasing your labels!
Connecting Your Own Carrier Accounts
You can also connect your own USPS (Stamps.com) or UPS accounts through the My Carrier Accounts section of the Carriers settings page.
The US ShipEngine Carriers support the following standard features:
Click to view the available services for DHL Express, USPS, and UPS from ShipEngine.
GlobalPost service availability and details differ depending on which country you are shipping from.
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🇺🇸 US accounts have access to GlobalPost Economy and Standard international services, as well as the specialized services GlobalPost Go, GlobalPost Plus, and GlobalPost Domestic (for eligible regions only).
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🇨🇦 Canada accounts have access to the GlobalPost Standard international service.
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🇬🇧 UK accounts have access to GlobalPost Economy and Standard international services.
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🇦🇺 Australia accounts have access to the GlobalPost Standard international service.
The following table provides further details about USPS Services:
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Service |
Description |
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Supports Dangerous Goods advanced option for USPS Ground Advantage |
If your shipment contains dangerous goods, be sure to include the Dangerous Goods advanced option in your Create Label call. Currently, shipments containing dangerous goods can only be shipped using USPS Ground Advantage as a service with ShipEngine. This carrier may have other requirements when shipping dangerous goods. Check with your account representative to understand what qualifies as dangerous goods and any requirements your carrier may have for these shipments. |
Cubic pricing is available by default for all USPS from ShipEngine shipments.
Cubic rates are ideal for small, heavy packages since the pricing is based on the volume of the package instead of the weight.
To receive cubic rates in ShipEngine:
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Choose USPS Ground Advantage (formerly Parcel Select Ground) or a domestic Priority service.
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Choose a package type of Package.
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Enter the package weight & dimensions.
ShipEngine will automatically apply the cubic rate whenever it's cheaper than the Priority rate.
UPS® Ground Saver is an economy, commercial or residential, ground delivery service available for accounts shipping from the US. It is designed for lightweight, non-time-sensitive packages. UPS® Ground Saver offers a clear savings advantage to help you manage shipping costs and offer your customers a positive delivery experience.
Exclusive to UPS® from ShipEngine
UPS® Ground Saver is only available for UPS from ShipEngine. It is not available with your own UPS account.
Accept the new Terms & Conditions for UPS from ShipEngine to make this service available in your account if it isn't already.
UPS Ground Saver Features
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Delivers Monday - Sunday
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No surcharges for residential delivery
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Door-to-Door tracking
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Competitive delivery times (estimates appear in ShipEngine when configuring shipments)
Shipping Requirements
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Weight: Packages up to 70 lbs actual weight or up to 10lbs
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Size limitations:
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Packages must be at least 4" high, 6" long, and 0.75" wide
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Combined length + girth dimensions cannot exceed 130 inches; no one dimension can exceed 60 inches
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Domestic Shipments to the 48 contiguous States
Shipping Considerations
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UPS Ground Saver packages must start their journey in the UPS network. If they are dropped off at a USPS location, the packages will not be scanned and they may be destroyed.
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UPS® Ground Saver shipments are not eligible for signature confirmation or UPS Guaranteed Service Refunds.
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Shipments cannot be rerouted.
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Surcharges may apply.
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Non-Standard Cube Charge: Any package with L x W x H measuring more than 3456 cubic inches)
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Non-Standard Length Charge: Any package where the longest side measures more than 22 inches while not exceeding 30 inches
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Non-Standard Extra Length Charge: Any package where the longest side measures more than 30 inches while not exceeding 48 inches
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Shipments covered up to $100 declared value. However, this coverage only applies to the shipment as long as it is in UPS custody. If UPS hands the shipment to USPS for last-mile delivery, the coverage no longer applies.
UPS will inspect the package prior to USPS handoff. If damaged, they will not hand it off, but will instead return to the sender.
ParcelGuard Insurance Recommended!
ShipEngine allows you to add shipment insurance with ParcelGuard if you need to insure packages beyond the default coverage or ensure the package is covered no matter which carrier delivers it. Additionally, you can initiate the claims process directly in ShipEngine.
UPS reserves the right to update service details and restrictions at any time.
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GlobalPost Domestic Services
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GlobalPost International Services
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GlobalPost Package Types
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GlobalPost Confirmation Options
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GlobalPost is a modern, economical way to ship internationally from the US, Canada, Australia, and the UK to more than 220 countries*. For accounts based in these countries, you automatically have access to GlobalPost from ShipEngine services once you’ve set up your ShipEngine Carriers payment method.
When shipping with GlobalPost, you can enjoy the following benefits:
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Some of the most competitive rates for international shipping (visit the GlobalPost List Pricing page for rate details)
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Electronic customs forms submission - you no longer have to worry about printing customs forms!
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Automatic Harmonized System Codes - as long as your item descriptions are accurate, GlobalPost will add the proper HS Codes to your customs forms!
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No minimum volume requirements
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No hidden surcharges
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Default loss and damage coverage (varies by country and service)
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Dedicated GlobalPost tracking
*GlobalPost does NOT ship to the following countries: Cuba, Iran, North Korea, Syria, Sudan, Russia
🇺🇸 Shipping GlobalPost with a Stamps.com Account
This article is about using GlobalPost from ShipEngine, a carrier included with ShipEngine carrier services.
For details about using GlobalPost services with your Stamps.com account please read our Ship Internationally with GlobalPost help article.
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A ShipEngine account based in the US, Canada, Australia, or the UK
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Activate ShipEngine Carriers by adding your payment method.
You'll be prompted to enter your payment method the first time you attempt to create a label with any ShipEngine Carrier, or you can add in advance in either your Carrier settings or Payments & Subscription settings.
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Add Funds to your ShipEngine Balance.
All ShipEngine Carrier labels are purchased using the funds in your ShipEngine Balance. The first time you add your payment method, you'll be prompted to add funds so you can begin purchasing labels right away.
GlobalPost from ShipEngine supports the following standard features and services in all countries:
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Feature |
Supported? |
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US-based accounts shipping from certain regions may qualify for the GlobalPost domestic shipping service. |
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GlobalPost service availability and details differ depending on which country you are shipping from.
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🇺🇸 US accounts have access to GlobalPost Economy and Standard international services, as well as the specialized services GlobalPost Go, GlobalPost Plus, and GlobalPost Domestic (for eligible regions only).
GlobalPost Go service to Canada
Updated January 3, 2025
Effective Monday, January 6, 2025, GlobalPost Go will resume full service to Canada and begin accepting packages again. Starting Monday, January 6, 2025, you can create and print GlobalPost Go labels destined for Canada using your ShipEngine account. Please note that due to the recent CUPW strike and accumulated backlog, shipments may experience delays.
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🇨🇦 Canada accounts have access to the GlobalPost Standard international service.
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🇬🇧 UK accounts have access to GlobalPost Economy and Standard international services.
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🇦🇺 Australia accounts have access to the GlobalPost Standard international service.
GlobalPost also provides some useful tools to assist in your international shipping: The HS Classification Tool (or Harmonization Code Lookup) and the Duties & Taxes Calculator.
The Harmonization Code Lookup tool helps you find the appropriate harmonization codes for your customs declarations. We recommend always including the correct harmonization codes on your customs declarations to ensure the destination country's customs authority can process your shipment in the quickest way possible.
To use the lookup tool, enter a simple item description in the search field and click Find Code. You'll then be prompted to drill down on the details of your item with a series of multiple-choice questions until the right code has been identified.
You can then enter the code into the Harmonization Code field for the shipment in ShipEngine.
The GlobalPost Duties & Taxes Calculator can help you estimate how much duties and taxes can be expected when shipping certain types of goods (based on your HS code) to certain countries. Know in advance how much duties & taxes will apply to a shipment so you can budget or charge your customers appropriately.
Should any of your GlobalPost shipments that include loss/damage coverage become lost or damaged in transit, you can file a claim within 90 days of the shipment date.
GlobalPost Standard includes up to $100 in loss/damage protection. GlobalPost Plus shipments include up to $200 in loss/damage protection.
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All claims must be filed by the shipper, not the recipient.
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Damage claims can be submitted at any time. Claims for lost packages cannot be submitted until 30 days after the shipment date.
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All claims must be submitted within 90 days after the shipment date.
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Go to the GlobalPost Claim Form page.
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Fill in the online form:
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You will need a good contact email, the shipment tracking number, the shipment date, and the claim amount.
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Do not include the shipping cost when filling in the Claim Amount field. If the claim is approved, the shipping cost will be added to your total payment.
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For damage claims, upload an image of the damaged shipment.
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Send the form when all fields have been completed.
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If you submit a partially completed form, GlobalPost will not be able to process your claim and will notify you via email. Complete any missing information on your previously submitted claim form and resubmit it, or complete a new claim.
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Once a claim has been approved, the refund will be immediately credited to your shipping account. It can take up to 3 weeks for a claim to be processed. Please contact GlobalPost if you have not received a response to your claim within 3 weeks.
If you feel your claim was incorrectly denied, please submit a new claim with new or updated information.
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When configuring your GlobalPost shipments, we recommend always including the package dimensions for the shipment, in addition to the weight. GlobalPost uses dimensional weight, so even though dimensions are not required for you to create a label, adding the package dimensions will ensure you receive the most accurate rate.
Because GlobalPost uses dimensional weight, in most cases where dimensions are not included for the shipment, you will receive a post-shipment adjustment back to your account for the difference in the rate paid versus the actual rate.
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There are two tracking numbers associated with a GlobalPost shipment:
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The GlobalPost tracking number.
ShipEngine sends this tracking number to your customer and selling channel during the marketplace notification processes.
For Economy shipments, packages are tracked only to the destination country. For Standard and Smartsaver shipments, packages are tracked to the destination address.
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The tracking number on the actual label generated in ShipEngine.
This tracking number can only be used to track the movement from the shipment's origin location to the GlobalPost sorting facility. It is not shared with your customer or selling channel.
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You will not print customs forms in ShipEngine.
ShipEngine will submit the customs information electronically, and GlobalPost will include the necessary customs documents when the package is relabeled at their sorting facility. Additionally, if your item descriptions in ShipEngine are accurate, GlobalPost will automatically add the correct HS Codes to your customs forms for all EU-bound shipments.
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Additional carrier insurance is not available for GlobalPost shipments. However, you can add ShipEngine's partner insurance to GlobalPost shipments.
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Currently, GlobalPost labels do not support Unicode characters (for example, Kanji or Cyrillic).
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Label Messages for SmartSaver supports three reference fields, all other services only support the first two reference fields. Up to 24 characters can be used per field.
