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Direct Freight Express

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ShipEngine Content Team

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Direct Freight Express offers an expedited Road Express service for domestic shipments originating in Australia. Labels created in ShipEngine will use your contracted rates set up by Direct Freight Express.

Interested in expanding your domestic delivery options? Visit the Direct Freight Express website to register for an account.

Direct Freight Express Requirements

Connection Requirements:

  • An active account with Direct Freight Express

  • Your Direct Freight Express account information:

    • Account Number

    • Site ID (The Site ID is the same number as your sender/site location number.)

    • Add Consignment API Key

    • Pricing API Key

    • Other API Key

Your API Keys Will Be Provided by Direct Freight Express

When you register for API keys in the Direct Freight Express web portal under "Developer Centre," request the following API keys:

  • Book Pickup API Key

  • Add Consignment API Key

  • Pricing API Key

  • Tracking API Key

You will receive three API keys back from Direct Freight Express, which you can then use to connect your Direct Freight Express account to ShipStation:

  • Add Consignment API Key

  • Pricing API Key

  • Other API Key (This API Key is a combination of the Book Pickup and Tracking API Keys.)

Connect Direct Freight Express to ShipEngine

To connect your Direct Freight Express account in the ShipEngine dashboard:

  1. Select Carriers under the Set-up section.

    Carriers section selected under ShipEngine Setup

  2. Click Connect My Own Carriers under the My Carrier Accounts section.

    Carriers Setup screen with Connect My Own Carriers button highlighted

  3. Select your Ship From country for this carrier.

    CONN_Carrier_SEL_Country.png

  4. Select the Direct Freight Express tile from the Available Carriers pop-up window.

    Direct Freight Express logo. Button that reads, Connect.

  5. Enter your Direct Freight Express Account Number, Site ID, and API Keys into the corresponding fields.

  6. Click the Connect button.

Available Features for the Direct Freight Express Integration

ShipEngine's integration with Direct Freight Express supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipEngine Features

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Electronic Customs Submission

Red X mark. Unsupported feature. No.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Green checkmark. Supported feature. Yes.

Multi-package Shipping

Green checkmark. Supported feature. Yes.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Direct Freight Express Domestic Services

  • Road Express

Direct Freight Express Package Types

  • Skid

  • Carton

  • Pallet

Additional Features for Direct Freight Express

The ShipEngine integration with Direct Freight Express allows for the following additional features:

Feature

Description

Label Message # 3

You can now map the Direct Freight field Customer Reference to the Label Message #3 field in ShipStation when you create a label for Direct Freight.

If you set Message #3 for Customer Reference, be sure to also manually set Message #1 for Delivery Instructions. Otherwise, if you set a Message #3 but do not set Message #1 or #2, Message #3 will map to Delivery Instructions.

In ShipStation, go to Settings > Printing > Printing Setup for Label > Document Options > Label Messages > Message #. This field will now map to Customer Reference.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.

Additional Details about the Direct Freight Express Integration

  • By default, Direct Freight Express shipments do not have a confirmation type selected.

  • Direct Freight Express requires manifesting, which you can do through ShipEngine's Create a Manifest endpoint.

  • Direct Freight Express may apply a charge if you send a void label request after 18:30 local Site ID time.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.

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