Australia Post MyPost Business gives you access to volume-based savings on domestic and international shipments originating from Australia. Visit the Australia Post website to sign up for an account.
Connection Requirements:
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An active account with Australia Post MyPost Business.
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MyPost Business API Token (the Merchant Token).
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MyPost Business Payment Method.
To connect your Australia Post MyPost Business account in the ShipEngine dashboard:
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Select the Australia Post MyPost Business tile from the Available Carriers pop-up window.
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Enter your MyPost Business Merchant Token. See Australia Post's guide to finding your MyPost Business API token.
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Select your Payment Method:
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Charge to merchant's MyPost Business Credit Account: Australia Post will bill your MPB label charges on a single invoice.
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Charge to credit or debit card saved on merchant's MyPost Business Account: Your credit or debit card will be charged by Australia Post for each individual MPB label you create (even when creating labels in batches).
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Click the Connect button.
ShipEngine's integration with Australia Post MyPost Business supports the following standard features:
ShipEngine's integration with Australia Post MyPost Business allows for the following additional features:
|
Feature |
Description |
|---|---|
|
Ship Dates near Public Holidays |
Order labels will automatically set the ship date to the next available ship date if it was created on a public holiday. |
|
Signature Required confirmation option |
Australia Post MyPost Business adds a surcharge (Domestic: $2.95, International: $5.50) when you add the Signature Required confirmation type. Find details about the Signature Required surcharge in this PDF of the MyPost Business postage rates guide. |
|
Carrier Insurance |
Australia Post MyPost Business lets you add carrier insurance for domestic and international shipments. See the section called Extra Cover on their Features and Extras page. The cost is $0 to insure shipments valued up to $100, and $4 per $100 after, up to $5000. |
|
Rates include GST |
Australia Post MyPost Business rates include Goods and Services Tax (GST). |
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*Void Labels |
To void a label, log in to your MyPost Business account portal. |
The carrier integration can be used to create domestic shipping labels.
The carrier integration can be used to create international shipping labels.
ShipEngine will submit international customs information electronically to the carrier.
The carrier integration can be used to create domestic return labels.
When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.
Additional carrier insurance can be purchased through ShipEngine.
Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.
Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.
Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.
ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.
ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.
You can connect this carrier integration to ShipEngine multiple times using different account information, and choose which account will be used to create each shipment.
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Australia Post MyPost Business does not support test labels.
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You cannot void labels through ShipEngine. To void a label, you must log in to your MyPost Business account portal.
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ShipEngine does not automatically print 4 labels per sheet. However, you can use this workaround using PDFs in Adobe Acrobat.
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You cannot book an Australia Post MyPost Business (MPB) pickup in ShipEngine directly.
Instead, after you have created the labels in ShipEngine from the MPB portal (you must be logged in to your MPB account), go to the Book a Pickup tab on MyPost Business for your shipments.
Make sure to specify how many shipments you have in the Number of items drop-down within the form. Depending on the shipment cut-off time, you can either book for the same-day or next-day delivery.
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Pickups can be scheduled for a maximum of 100 shipments. If you need more than 100 shipments collected, you must schedule more than one pickup.
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To cancel a scheduled pickup, you must contact MyPost Business Support to process the cancelation and refunds.
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You cannot ship dangerous goods with Australia Post MyPost Business.
Here are some common issues, potential causes, and troubleshooting tips.
|
Issue |
How to troubleshoot or resolve |
|---|---|
|
Error: Unable to pay for the order using the STORED_PAYMENT payment method. Merchant may need to update payment details. (Generic) |
What it means: The card used in your Australia Post MyPost Business Portal is blocked by the card issuer. What to do: There are a few ways to resolve this:
|
|
Error: The unit Value must be at least 1 |
What it means: This error means the customs declaration item value for one of the items is less than $1. What to do: Make sure that the Item Value in the customs description is set to at least $1. |
|
Error: The product ID is not available. |
What it means: This error can refer to several issues including, but not limited to:
The first issue may occur if you are attempting to create a label with Economy Air service from Australia to Canada. Economy Air service is currently suspended to Canada and the US. You must select a different service to ship to these destinations. The AU Post website is routinely updated with new information regarding the impacts to deliveries as a result of COVID-19. |
The carrier integration can be used to create domestic shipping labels.
The carrier integration can be used to create international shipping labels.
ShipEngine will submit international customs information electronically to the carrier.
The carrier integration can be used to create domestic return labels.
When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.
Additional carrier insurance can be purchased through ShipEngine.
Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.
Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.
Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.
ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.
ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.
You can connect this carrier integration to ShipEngine multiple times using different account information, and choose which account will be used to create each shipment.
