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Mondial Relay

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ShipEngine Content Team

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Mondial Relay offers domestic and international Pick Up Location (Point Relais®) delivery services and an international home delivery service for shipments originating in France. Mondial Relay specializes in delivery within France and to Austria, Belgium, Germany, Italy, Luxembourg, the Netherlands, Portugal, and Spain.

Visit the Mondial Relay website to set up a business account.

Mondial Relay Integration Requirements

Connection Requirements:

  • An active account with Mondial Relay

  • Your Mondial Relay Brand (Enseigne) and Private Key (You must obtain your Private Key from Mondial Relay.)

Shipment Requirements:

  • Mondial Relay only supports shipments with a cubic dimension of 999 cm3 or less.

  • International services are limited to the following destinations:

    • Point Relais® (International): Belgium, Luxembourg, the Netherlands, and Spain

    • Home delivery: Austria, Belgium, Germany, Italy, Luxembourg, the Netherlands, Portugal, and Spain

Connect Mondial Relay to ShipEngine

To connect your Mondial Relay account in the ShipEngine dashboard:

  1. Select Carriers under the Set-up section.

    Dashboard. Carriers section selected under ShipEngine Setup

  2. Click Connect My Own Carriers under the My Carrier Accounts section.

    Carriers Setup screen with Connect My Own Carriers button highlighted

  3. Select your Ship From country for this carrier.

    CONN_Carrier_SEL_Country.png

  4. Select the Mondial Relay tile from the Available Carriers pop-up window.

    Mondial Relay logo on tile with button that reads, "Connect".

  5. Enter your Mondial Relay Brand (Enseigne) and Private Key into the corresponding fields.

  6. Click the Connect button.

Available Features for Mondial Relay

ShipEngine's integration with Mondial Relay supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

Green checkmark. Supported feature. Yes.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Green checkmark. Supported feature. Yes.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Additional Features for Mondial Relay

ShipEngine's integration with Mondial Relay allows for the following additional features:

Feature

Description

Carrier insurance

Insurance coverage of €25 from Mondial Relay is automatically included in the shipping rate. Additional coverage can be added up to €500. Contact Mondial Relay Support for full details on available coverage.

Available Services & Package Types

Mondial Relay Domestic Services

  • Point Relais® Delivery

Mondial Relay International Services

  • Point Relais® Delivery International

  • Home delivery <30Kg

Mondial Relay Package Types

  • Mondial Relay Package (for international shipments)

  • Package

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.

Mondial Relay Integration Notes

  • ShipEngine's integration with Mondial Relay does not support third-party billing.

  • Occasionally, international tracking is not available when consolidators hand the package off to another carrier and tracking information stops.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.

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