Colissimo (part of La Poste) offers domestic delivery within France in 48 hours and international delivery services. Visit the Colissimo website to learn more about their business solutions and create an account.
Connection Requirements:
-
An active account with Colissimo
-
Your Colissimo username and password
ShipEngine's integration with Colissimo supports the following standard features:
ShipEngine's integration with Colissimo allows for the following additional features:
|
Feature |
Description |
|---|---|
|
A4 Drop-off Labels |
You can create an A4-sized (210 x 297 mm, close to 8.5" x 11") label where proof of drop off and drop-off instructions are provided as a tear-off element. For ShipEngine to create a tear-off label, request either |
|
Carrier insurance |
Shipments in mainland France automatically include insurance for loss or damage up to €23 per kilo (€690 maximum with or without signature). For shipments greater than or equal to 1kg, an invoice is required for compensation. Review the La Poste website for more details. You may add carrier insurance to ShipEngine shipments for coverage beyond the included insurance. |
|
Void labels |
|
|
Customs forms |
Colissimo includes CN23 customs forms on their labels, but you must fill in the declarations by hand. |
The carrier integration can be used to create domestic shipping labels.
The carrier integration can be used to create international shipping labels.
ShipEngine will submit international customs information electronically to the carrier.
The carrier integration can be used to create domestic return labels.
When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.
Additional carrier insurance can be purchased through ShipEngine.
Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.
Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.
Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.
ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.
ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.
The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.
You can connect this carrier integration to ShipEngine multiple times using different account information, and choose which account will be used to create each shipment.
-
Colissimo PUDO (Pickup/Dropoff) Services are Currently Unavailable in ShipStation: Colissimo supports PUDO, but this feature is not yet available in ShipStation. If you don't want these services to appear in your Services drop-down menu, go to
Settings > Shipping > Carriersand click the link under the Services heading to remove them. This impacts the following services:-
DOMESTIC:
-
Point Retrait – Pickup ou en consigne Pickup Station
-
Point Retrait – en Bureau de Poste
-
-
INTERNATIONAL:
-
Point Retrait – en Bureau de Poste
-
Point Retrait – en relais
-
Point Retrait – Consigne Pickup Station – Sauf France et Belgique
-
If you attempt to create a label in ShipStation with one of these services, this error occurs:
Le code ou l'adresse point de retrait n'a pas été transmis. That translates toThe collection point code or address has not been transmittedin English. -
-
Colissimo does not provide rates to ShipEngine.
-
If your Ship From Location includes a Company Name, your label will print with the Company Name and not the sender name. If no Company Name is included, the label will print with the sender's name.
-
If using the 8.5"x11" label format, the borders of the label may not print as expected. However, you can still use the label as all required data will still be included.
-
ShipEngine's integration with Colissimo does not support third-party billing.
The carrier integration can be used to create domestic shipping labels.
The carrier integration can be used to create international shipping labels.
ShipEngine will submit international customs information electronically to the carrier.
The carrier integration can be used to create domestic return labels.
When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.
Additional carrier insurance can be purchased through ShipEngine.
Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.
Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.
Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.
ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.
ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.
The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.
You can connect this carrier integration to ShipEngine multiple times using different account information, and choose which account will be used to create each shipment.
