Yodel is a UK carrier that specializes in B2B and B2C parcel delivery. ShipEngine's integration with Yodel supports the carrier's domestic and international shipping services. Visit the Yodel Client Zone to learn more about their Business Tools.
Connection Requirements:
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An active account with Yodel
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Your Yodel account User ID, password, and Account ID
Label Creation Requirements
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Customer email address
Note
For instructions on programmatically connecting Yodel to your account via ShipEngine's API, go to our Yodel Guide in the ShipEngine developer documents
To connect your Yodel account in the ShipEngine dashboard:
ShipEngine's integration with Yodel supports the following standard features:
Yodel Domestic Services
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Xpress 24 POD UK excl. NI
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Xpress 24 Non-POD UK excl. NI
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Xpect 24 POD UK excl. NI
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Xpect 24 Non-POD UK excl. NI
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Xpress 48 POD UK excl. NI
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Xpress 48 Non-POD UK excl. NI
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Xpect 48 XL POD UK excl. NI
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Xpect 48 XL Non-POD UK excl. NI
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Xpert Saturday Address Only UK excl. NI
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Xpert Saturday HVT POD UK excl. NI
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Xpect Saturday POD UK excl. NI
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Xpect Saturday Non-POD UK excl. NI
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Xpert Pre-12 Saturday Address Only UK excl. NI
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Xpert Pre-12 Saturday HVT Address Only UK excl. NI
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Xpect Pre-12 Saturday POD UK excl. NI
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Xpect Pre-12 Saturday Non-POD UK excl. NI
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Xpert Pre-12 Address Only UK excl. NI
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Xpert Pre-12 HVT Address Only UK excl. NI
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Xpect Pre-12 POD UK excl. NI
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Xpert Pre-12 Non-POD UK excl. NI
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Xpert 24 Address Only UK excl. NI
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Xpert 24 BFPO POD UK excl. NI
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Xpert 24 HVT POD UK excl. NI
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Xpert 24 POD Desk UK excl. NI
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Xpert Catalogue Non-POD UK excl. NI
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Xpect Medium 24 POD UK excl. NI
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Xpect 24 Medium Non-POD UK excl. NI
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Xpect 48 Medium POD UK excl. NI
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Xpect 48 Medium Non-POD UK excl. NI
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Xpect Mini 48 Non-POD UK excl.
Yodel International Services
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Yodel 48 POD Channel Islands
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Yodel 48 Non-POD Channel Islands
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Yodel 72 POD Channel Islands
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Yodel 72 Non-POD Channel Islands
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Yodel 48 POD International
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Yodel 48 Non-POD International
Yodel Package Types
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Parcel
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Package
The ShipEngine integration with Yodel allows for the following additional features:
Feature |
Description |
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Shipping to Northern Ireland (Windsor Framework) |
In alignment with the Windsor Framework, Yodel introduced additional data requirements when shipping from the UK to Northern Ireland (NI). These changes will take effect on 31st March 2025. On 19th September 2024, the UK Government confirmed that the new arrangements under the Windsor Framework for parcels and freight movements that were planned to come into effect from 30th September 2024 will be deferred until 31st March 2025. See Sending parcels to and from Northern Ireland for the full statement.
Mandatory Data as of 31st March 2025The above data will be mandatory as of 31st March 2025. If not provided, the label will not be generated. If available, you can provide the data for this type of shipment before 30th September. |
Ship Date can be set to today’s date or be set to a future date. |
Previously, Ship Date needed to be set to a future date, but this is no longer the case with Yodel. |
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Ship Date can be set to today’s date or be set to a future date.
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Yodel requires a customer email to be included on the order to successfully create a label. Customer phone number is optional.
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Label Messages are not supported: Yodel Safe Place service messages do not print on the label. Safe Place is the only service that allows for message input in the UI, but messages (i.e. front porch, conservatory, shed, or your preferred safe place) only appear on the delivery driver’s hand scanner.
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Customs forms are required for the Channel Islands and Northern Ireland only.
Here are some common issues, potential causes, and troubleshooting tips.
Issue |
How to Troubleshoot or Resolve |
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Error: invalid tariff code |
What it means: The invalid tariff code error message has nothing to do with tariffs, taxes, or customs. The error appears because you selected an invalid service for the shipment. For example, if you attempt to use Xpress 24 POD NI Only for a shipment not destined for Northern Ireland (NI Only here means “Northern Ireland Only”), you would receive this message since the service is not valid for that destination. What to do: Contact the Yodel Help Centre if you are unsure which services are valid for your shipments. |