Yodel is a UK carrier that specializes in B2B and B2C parcel delivery. ShipEngine's integration with Yodel supports the carrier's domestic and international shipping services. Visit the Yodel Client Zone to learn more about their Business Tools.
Connection Requirements:
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An active account with Yodel
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Your Yodel User ID, Password, and Account ID
Note
For instructions on programmatically connecting Yodel to your account via ShipEngine's API, go to our Yodel Guide in the ShipEngine developer documents
To connect your Yodel account in the ShipEngine dashboard:
ShipEngine's integration with Yodel supports the following standard features and services:
Yodel Package Types
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Parcel
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Package
Yodel Domestic Services
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Xpress 24 POD UK excl. NI
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Xpress 24 Non-POD UK excl. NI
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Xpect 24 POD UK excl. NI
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Xpect 24 Non-POD UK excl. NI
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Xpress 48 POD UK excl. NI
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Xpress 48 Non-POD UK excl. NI
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Xpect 48 XL POD UK excl. NI
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Xpect 48 XL Non-POD UK excl. NI
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Xpert Saturday Address Only UK excl. NI
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Xpert Saturday HVT POD UK excl. NI
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Xpect Saturday POD UK excl. NI
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Xpect Saturday Non-POD UK excl. NI
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Xpert Pre-12 Saturday Address Only UK excl. NI
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Xpert Pre-12 Saturday HVT Address Only UK excl. NI
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Xpect Pre-12 Saturday POD UK excl. NI
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Xpect Pre-12 Saturday Non-POD UK excl. NI
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Xpert Pre-12 Address Only UK excl. NI
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Xpert Pre-12 HVT Address Only UK excl. NI
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Xpect Pre-12 POD UK excl. NI
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Xpert Pre-12 Non-POD UK excl. NI
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Xpert 24 Address Only UK excl. NI
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Xpert 24 BFPO POD UK excl. NI
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Xpert 24 HVT POD UK excl. NI
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Xpert 24 POD Desk UK excl. NI
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Xpert Catalogue Non-POD UK excl. NI
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Xpect Medium 24 POD UK excl. NI
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Xpect 24 Medium Non-POD UK excl. NI
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Xpect 48 Medium POD UK excl. NI
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Xpect 48 Medium Non-POD UK excl. NI
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Xpect Mini 48 Non-POD UK excl.
Yodel International Services
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Yodel 48 POD Channel Islands
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Yodel 48 Non-POD Channel Islands
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Yodel 72 POD Channel Islands
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Yodel 72 Non-POD Channel Islands
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Yodel 48 POD International
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Yodel 48 Non-POD International
The carrier integration can be used to create domestic shipping labels.
The carrier integration can be used to create international shipping labels.
ShipEngine will submit international customs information electronically to the carrier.
The carrier integration can be used to create domestic return labels.
When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.
Additional carrier insurance can be purchased through ShipEngine.
Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.
Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.
Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.
ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.
ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.
The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.
You can connect this carrier integration to ShipEngine multiple times using different account information, and choose which account will be used to create each shipment.
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Label Messages are not supported: Yodel Safe Place service messages do not print on the label. Safe Place is the only service that allows for message input in the UI, but messages (i.e. front porch, conservatory, shed, or your preferred safe place) only appear on the delivery driver’s hand scanner.
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Customs forms are required for the Channel Islands and Northern Ireland only.
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The Ship Date needs to be set to a future date in order to print a label.
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The following Yodel delivery options have been suspended from service to Northern Ireland:
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Xpress 24 POD NI Only
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Xpress 24 Non-POD NI Only
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Xpect 24 POD NI Only
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Xpect 24 Non-POD NI Only
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Xpress 48 POD NI Only
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Xpress 48 Non-POD NI Only
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Xpect 48 POD NI Only
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Xpect 48 Non-POD NI Only
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Xpect 48 XL POD NI Only
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Xpect 48 XL Non-POD NI Only
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Xpect Saturday POD NI Only
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Xpect Saturday Non-POD NI Only
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Here are some common issues, potential causes, and troubleshooting tips.
|
Issue |
How to troubleshoot or resolve |
|---|---|
|
Error: invalid tariff code |
What it means: The invalid tariff code error message has nothing to do with tariffs, taxes, or customs. The error appears because you selected an invalid service for the shipment. For example, if you attempt to use Xpress 24 POD NI Only for a shipment not destined for Northern Ireland (NI Only here means “Northern Ireland Only”), you would receive this message since the service is not valid for that destination. What to do: Contact the Yodel Help Centre if you are unsure which services are valid for your shipments. |
The carrier integration can be used to create domestic shipping labels.
The carrier integration can be used to create international shipping labels.
ShipEngine will submit international customs information electronically to the carrier.
The carrier integration can be used to create domestic return labels.
When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.
Additional carrier insurance can be purchased through ShipEngine.
Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.
Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.
Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.
ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.
ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.
The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.
You can connect this carrier integration to ShipEngine multiple times using different account information, and choose which account will be used to create each shipment.
