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Lettre Suivie

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ShipEngine Content Team

Updated

Lettre Suivie is a shipping service offered by La Poste for small envelopes originating in France weighing less than 3 kg. With the ShipEngine integration to Lettre Suivie, you can ship domestically using their Standard service and track your shipment's progress in ShipEngine to ensure successful delivery.

Interested in using Lettre Suivie? Create a La Poste Pro-Account to get started!

For instructions on programmatically connecting Lettre Suivie via the ShipEngine REST API, go to our Lettre Suivie Guide in the ShipEngine Developer Docs.

Lettre Suivie Integration Requirements

Connection Requirements:

  • An active account with Lettre Suivie

  • Your Lettre Suivie customer account number, contract number, and contract version number

Shipment Requirements:

  • The maximum weight for Lettre Suivie shipments is 3 kg.

  • The maximum package height is 3 cm and the sum of all the dimensions (length, width, and height) must be less than 90 cm.

Connect Lettre Suivie to ShipEngine

To connect your Lettre Suivie account in the ShipEngine dashboard:

  1. Select Carriers under the Set-up section.

    Dashboard. Carriers section selected under ShipEngine Setup

  2. Click Connect My Own Carriers under the My Carrier Accounts section.

    Carriers Setup screen with Connect My Own Carriers button highlighted

  3. Select your Ship From country for this carrier.

    CONN_Carrier_SEL_Country.png

  4. Select the Lettre Suivie tile from the Available Carriers pop-up window.

    lettresuivie_tile.png

  5. Enter your Lettre Suivie Customer Account Numberand Contract Number.

    The Contract Version Number is filled in by default. You don't need to insert it.

  6. Click the Connect button.

Available Features for Lettre Suivie

The ShipEngine integration with Lettre Suivie supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Electronic Customs Submission

Grey dash icon. Not applicable.

Void Labels

Green checkmark. Supported feature. Yes.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Grey dash icon. Not applicable.

End of Day (PDF)

Grey dash icon. Not applicable.

Label Branding

Green checkmark. Supported feature. Yes.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Available Services & Package Types

Lettre Suivie Domestic Services

  • Standard

Lettre Suivie Package Types

  • Package

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

Void Labels

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.

Lettre Suivie Integration Notes

  • Surcharges, including fees for fuel, insurance, and home delivery, are not included in rate quotes.

  • You cannot currently mark shipments as Shipped with Lettre Suivie. If you ship orders outside of ShipEngine with Lettre Suivie, choose Other as the service when marking as shipped.

  • The ShipEngine integration with Lettre Suivie does not support third-party billing or the shipping of dangerous goods.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

Void Labels

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.

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