Loomis Express offers domestic ground and next-day delivery services for shipments in Canada. In addition to label creation, ShipEngine's integration with Loomis Express also supports getting rates, electronic manifesting, and tracking.
Interested in opening a Loomis Express account? Complete their sign-up form to get started!
Connection Requirements:
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An active account with Loomis Express.
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Your Loomis Express username, password, and account number.
API Credentials
You must contact the Loomis Express Servicedesk if you need to acquire API credentials at servicedesk@loomis-express.com.
Other Requirements
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Manifesting is required to enable the label to be viewed in tracking and for billing.
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Return Authorization Number is a mandatory shipment reference. You must input to generate an E-Return.
ShipEngine's integration with Loomis Express supports the following standard features and services:
ShipEngine's integration with Loomis Express allows for the following additional features:
|
Feature |
Description |
|---|---|
|
Declared Value |
Shipments with a declared value of $2500 or greater require a unique Special Agreement Number provided by Loomis Customer Service. Pass the Special Agreement Number in the ship_from.instructions field of the Shipment Value Protection SVP_AGRMT_NUM array. |
|
Schedule Carrier Pickup In-App |
This carrier is included in the list of carriers who support manual scheduled pickups. WarningA pickup with no packages ready will trigger a Pickup Not Available charge. The driver may determine this charge at the time of pickup. |
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No fee is associated with using a label that has not been manifested. |
The label is still usable, but manifesting is required for billing and if you wish to view the label in Tracking. |
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Tracking is available for all services. |
All services and routes support tracking. |
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No label expiration. |
Loomis Express doesn’t expire labels. They do recommend that you use the label within 30 days. |
Here are some common issues, potential causes, and troubleshooting tips.
|
Issue |
How to Troubleshoot or Resolve |
|---|---|
|
ERROR: Authorization for this request was denied by the module. |
What it means: There was one of two problems when you tried to set up the carrier integration.
What to do: You should try to re-enter your Loomis credentials or information incorrectly. If this does not resolve your issue, contact Loomis directly to verify that you have permission or request permission to use a third-party platform on your account. |
