Intelcom

Intelcom specializes in same- and next-day delivery services for residential, domestic shipments in Canada. With more than 60 delivery hubs across Canada, Intelcom gives your customers access to fast and reliable delivery, 365 days a year.

Interested in setting up an Intelcom account? Contact Intelcom for more information about their commercial services.

Intelcom Integration Requirements

Connection Requirements:

Shipping Requirements:

  • Labels must be added to booking requests via the ShipEngine End of Day manifest process. ShipEngine will electronically submit your booking request to Intelcom.

Connect Intelcom to ShipEngine

To connect your Intelcom account in the ShipEngine dashboard:

  1. Select the Intelcom tile from the Available Carriers pop-up window.

    Intel com logo on tile with button that reads, "Connect".
  2. Enter your Intelcom API Key, Client Code, and Tracking Number Prefix into the corresponding fields.

  3. Click the Connect button.

Available Features for the Intelcom Integration

The ShipEngine integration with Intelcom supports the following standard features and services:

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.

Additional Details About the Intelcom Integration

  • The shipping rates displayed by ShipEngine are fixed rates determined by your Intelcom contractual rate card.

  • Intelcom automatically includes shipment insurance when you create a label. The insurance fee is included in the shipping rate.

  • Intelcom does not charge for the cost of a label until the shipment delivery is completed.

  • Packages shipped with Intelcom can have a maximum weight of 70 lb and maximum dimensions of 30x30x12 in.

  • ShipEngine's integration with Intelcom does not support third-party billing.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipEngine will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

When an API call is made to the Rates endpoint, ShipEngine will return estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipEngine. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

Shipment manifests and End of Day documents are submitted electronically to the carrier by ShipEngine.

Shipment manifests and End of Day documents are generated as PDF files that can be printed along with shipping labels. Because these documents are not electronically submitted, physical copies must be provided to the carrier.

ShipEngine can print your brand logo on shipping labels from carriers that support this feature. Add your logo in the ShipEngine Dashboard.

ShipEngine can include additional information on a shipping label that is specified in the label request, if supported by the carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipEngine multiple times using different accounts and choose which account will be used to create each shipment.