Team Global Express Interstate Parcel Express Company (part of the Team Global Express Group) specializes in fast and affordable delivery of larger items (up to 25 kg) in short-range metro areas of Australia.
Interested in opening a Team Global Express IPEC account? Visit the Team Global Express website to get started!
Connection Requirements:
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An active account with Team Global Express IPEC
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Your Team Global Express IPEC account information:
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Name
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Email
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Company Name
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Address Line 1 (Address Line 2 optional), Suburb, and State
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Contact's Name
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Account Number
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Account Manager
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To connect your Team Global Express IPEC account in the ShipEngine dashboard:
The ShipEngine integration with Team Global Express IPEC allows for the following additional features:
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Feature |
Description |
|---|---|
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Label Messages |
Team Global Express Priority supports up to 30 characters total for Label Messages 1 and 2. To show this text, concatenate (join) the two fields with a comma followed by a space ', ' at the end of Message 1. For example: 'Message1, Message2' |
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Carrier Insurance |
Team Global Express IPEC supports carrier insurance on an account-by-account basis. |
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Only shippers approved by Team Global Express IPEC can ship Dangerous Goods (DGs).
You must have your account set up as DG compliant before you can ship dangerous goods with Team Global Express IPEC. You must arrange this compliance during the Account Setup process with Team Global Express IPEC's Sales team.
Here are some common issues, potential causes, and troubleshooting tips.
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Issue |
How to Troubleshoot or Resolve |
|---|---|
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Error: Line reference value maximum limit is 13. (Serialization). |
What it means: Since label messages are unavailable for Team Global Express IPEC labels, any attempt to create a label with label messages will result in this error. What to do: Remove the label message and try again. |
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Error: Receiver Phone number is mandatory (Serialization) |
What it means: The order needs to have a valid phone number to allow for label creation. What to do: Add a valid phone number to the Recipient details. |
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Error: Error generating SSCC, SSCC range has been exhausted. |
What it means: Team Global Express provides a "range" that you use to generate labels. This error message appears when the range has been exhausted. What to do: Contact Team Global Express for a new range, then provide the new range to ShipStation Support to update your account. |
