The ShipEngine user interface provides a centralized overview of your ShipEngine account information. In this article, we give a brief overview of each page of the user interface.
The following pages give you quick access to the foundational parts of the ShipEngine API.
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API Keys: On the API Keys page, you will find your production API keys that can be used to integrate with your live carriers and marketplaces, as well as Sandbox keys to test functionality. Learn more about generating new API Keys.
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Carriers: On this page, you can set up ShipEngine Carriers as well as connect your own carrier accounts. Learn more about connecting carriers in the user interface. If you want to connect carriers programmatically, see our developer guide.
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Order sources: The Order sources page allows you to connect and manage orders via the Sales Order API. Learn more about the Sales Order API.
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Webhooks: On the Webhooks page, you can set up webhooks for specific events. Learn more about creating webhook events in ShipEngine.
ShipStation API Analytics is now available in your ShipStation API Portal and gives you the data you need to optimize cost, performance, and customer experience across carriers—without building custom tools or stitching together reports.
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Carrier Performance: This dashboard provides a geographical heat map to visualize carrier performance (on-time, early, or delayed deliveries) across the United States to help you identify problematic shipping areas as well as the general performance of your carriers.
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Label Overview: This Dashboard provides a retrospective look at label usage and costs.
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Tracking Events: This dashboard provides a real-time view of all shipping tracking events, focusing on the status of packages and any exceptions to help with you proactively manage your customer's delivery expectations.
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API Overview: These pages provide data visualizations to give you at-a-glance information about your API calls.
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Reports: This feature is coming soon!
This section gives you quick access to your Shipping Rules.
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Shipping Rules: This allows you to automate carrier and service selection for your shipments based on the criteria you've set for your specific workflow.
The pages in this section are where you can access features beneficial to your brand's success.
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Shipments: Easily track, manage, and resolve all your shipping needs. Access shipment details, print labels, and handle exceptions directly from your dashboard.
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Tracking Portal: With the Tracking portal, you can customize your customer-facing tracking display with your brand’s colors, logo, social media links, and more. Learn more about ShipEngine's Custom Tracking Portal.
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Insurance: On this page, you can enable ShipEngine’s built-in third-party insurance provider, ParcelGuard. You can make a one-time purchase of funds or enable Auto-Funding of your ParcelGuard account. Learn more about ParcelGuard.
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Label Branding: The Label branding page is where you can upload your brand’s logo to appear on labels. Logos will appear on labels for carriers that support this feature. Learn more about customizing your labels with logos.
The pages in this section are for managing your ShipEngine account details like billing and user access.
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Carrier Billing: The Carrier Billing page is where you can manage your ShipEngine Balance payment method to add funds that pay for your ShipEngine Carrier labels, package insurance fees, and any post-shipment adjustments that may occur.
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Subscription Plan: The Subscription Plan page is where you manage your subscription payment method, which pays for your monthly subscription fee and any API overage fees you may incur each month.
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Users: On the Users page, you can add new users and deactivate old users. Learn more about managing users in ShipEngine.
