Introduction to ShipEngine

ShipEngine is an API that developers can use to build shipping solutions for their own applications. For example, with ShipEngine's API, you can build a real-time rate calculator on your website’s checkout page, create a user-facing tracking page with branded content, or simply create labels efficiently.

In addition to our core features, customers shipping out of the United States, Canada, and the United Kingdom have access to ShipEngine Carriers and our pre-negotiated preferred rates.

ShipEngine Help Center

Developers should visit the ShipEngine Developer Documentation portal for overviews and guides. These pages include descriptions and tutorials on the features and endpoints you'll use to build custom solutions. Or visit the ShipEngine full API reference for a comprehensive list of endpoints as well as request bodies and responses.

This ShipEngine Help Center is aimed at non-developers or anyone in your organization who performs actions via the ShipEngine dashboard. Here, you will find instructional guides on the following dashboard capabilities:

Contact Sales and Support

Reach out to our sales team to learn more about ShipEngine’s pricing or learn how ShipEngine can work for you!

For questions regarding how the ShipEngine API works or how to resolve errors, contact our support team via email or chat.

ShipEngine’s support chat hours are 9am CST to 5pm CST Monday through Friday.